Impressive company! Excellent product and first class customer service. I messed up my first order of a replacement window pane. I emailed them trying to understand what I did wrong. Someone called me and walked me through the online ordering process to make sure I got it right and answered my questions, then custom made it and it was at my home in 2 days. It was a level of customer care that is rare these days. I will look no further than FixHome/JJJ Specialty next time I need another window fix. Thank you for a job well done.
May 2019
IN AUGUST 2017,WE CONTACTED JJJ AND SPOKE WITH SCOTT REGARDING A OCTAGON WINDOW WE NEEDED FOR OUR ADDITION.WE PICKED OUT THE DESIGN WE WANTED,BUT SCOTT SAID THEY WOULD HAVE TO MAKE IT . WE SAID OK. IN ABOUT 6WKS IT ARRIVED...BEAUTIFUL WINDOW....THEN MY HUSBAND SAID I SHOULD CALL AND SEE IF THEY COULD MAKE A JAMB EXTENSION...HE SPOKE WITH J.P.,HE SAID YES WE COULD MAKE ONE..IN LESS THAN 7 DAYS IT ARRIVED.WOW BOTH GENTLEMEN ARE REALLY AN ASSET TO THE COMPANY...SOMETIMES LIFE GETS HECTIC AND NO ONE STOPS TO SAY THANK YOU. WELL MY HUSBAND AND I ARE SAYING JUST THAT...THIS COMPANY IS REALLY CUSTOMER SERVICE GREAT PRODUCTS...THIS COMPANY GETS 5 STARS FROM US. THANK YOU... read full review
March 2018
IN AUGUST 2017,WE CONTACTED JJJ AND SPOKE WITH SCOTT REGARDING A OCTAGON WINDOW WE NEEDED FOR OUR ADDITION.WE PICKED OUT THE DESIGN WE WANTED,BUT SCOTT SAID THEY WOULD HAVE TO MAKE IT . WE SAID OK. IN ABOUT 6WKS IT ARRIVED...BEAUTIFUL WINDOW....THEN MY HUSBAND SAID I SHOULD CALL AND SEE IF THEY COULD MAKE A JAMB EXTENSION...HE SPOKE WITH J.P.,HE SAID YES WE COULD MAKE ONE..IN LESS THAN 7 DAYS IT ARRIVED.WOW BOTH GENTLEMEN ARE REALLY AN ASSET TO THE COMPANY...SOMETIMES LIFE GETS HECTIC AND NO ONE STOPS TO SAY THANK YOU. WELL MY HUSBAND AND I ARE SAYING JUST THAT...THIS COMPANY IS REALLY CUSTOMER SERVICE GREAT PRODUCTS...THIS COMPANY GETS 5 STARS FROM US. THANK YOU... read full review
Impressive company! Excellent product and first class customer service. I messed up my first order of a replacement window pane. I emailed them trying to understand what I did wrong. Someone called me and walked me through the online ordering process to make sure I got it right and answered my questions, then custom made it and it was at my home in 2 days. It was a level of customer care that is rare these days. I will look no further than FixHome/JJJ Specialty next time I need another window fix. Thank you for a job well done.
IN AUGUST 2017,WE CONTACTED JJJ AND SPOKE WITH SCOTT REGARDING A OCTAGON WINDOW WE NEEDED FOR OUR ADDITION.WE PICKED OUT THE DESIGN WE WANTED,BUT SCOTT SAID THEY WOULD HAVE TO MAKE IT . WE SAID OK. IN ABOUT 6WKS IT ARRIVED...BEAUTIFUL WINDOW....THEN MY HUSBAND SAID I SHOULD CALL AND SEE IF THEY COULD MAKE A JAMB EXTENSION...HE SPOKE WITH J.P.,HE SAID YES WE COULD MAKE ONE..IN LESS THAN 7 DAYS IT ARRIVED.WOW BOTH GENTLEMEN ARE REALLY AN ASSET TO THE COMPANY...SOMETIMES LIFE GETS HECTIC AND NO ONE STOPS TO SAY THANK YOU. WELL MY HUSBAND AND I ARE SAYING JUST THAT...THIS COMPANY IS REALLY CUSTOMER SERVICE GREAT PRODUCTS...THIS COMPANY GETS 5 STARS FROM US. THANK YOU... read full review
IN AUGUST 2017,WE CONTACTED JJJ AND SPOKE WITH SCOTT REGARDING A OCTAGON WINDOW WE NEEDED FOR OUR ADDITION.WE PICKED OUT THE DESIGN WE WANTED,BUT SCOTT SAID THEY WOULD HAVE TO MAKE IT . WE SAID OK. IN ABOUT 6WKS IT ARRIVED...BEAUTIFUL WINDOW....THEN MY HUSBAND SAID I SHOULD CALL AND SEE IF THEY COULD MAKE A JAMB EXTENSION...HE SPOKE WITH J.P.,HE SAID YES WE COULD MAKE ONE..IN LESS THAN 7 DAYS IT ARRIVED.WOW BOTH GENTLEMEN ARE REALLY AN ASSET TO THE COMPANY...SOMETIMES LIFE GETS HECTIC AND NO ONE STOPS TO SAY THANK YOU. WELL MY HUSBAND AND I ARE SAYING JUST THAT...THIS COMPANY IS REALLY CUSTOMER SERVICE GREAT PRODUCTS...THIS COMPANY GETS 5 STARS FROM US. THANK YOU... read full review