Pronto Heating and Air Conditioning, Inc. provides great service with professional and courteous technicians. They offer thorough setup and maintenance instructions, and fair pricing. The team is on-time and leaves the work area cleaner than expected. Pronto is reliable and trustworthy, making them a great choice for furnace replacement, maintenance, and other home needs, including plumbing pipe repair. Customers appreciate their prompt service, with appointments scheduled quickly and work completed efficiently. The staff is generally polite and attentive, with technicians like Tyler being especially courteous and punctual. While most reviews highlight excellent service and fair pricing, some customers noted minor issues like shoe covers not being worn, but these did not detract from their overall positive experience. Overall, Pronto Heating and Air Conditioning, Inc. is known for living up to its name and consistently delivering quality work.
I called Pronto in the morning about a plumbing issue. I was given a window of 12-4 on the same day. Travis and his assistant were here at 12:10! They assessed the situation, informed me what was needed, and upon my approval, they said they would contact the city in my behalf and schedule the work as soon as the city does their part. Travis and his assistant were both personable, pleasant, professional, and respectful of our home. I couldn't be more pleased. Pronto has come through again!!
Sep 2026
5.0★★★★★
AC went out. Well we can’t have that. Pronto came out on a Sunday…. Same day appointment. Peyton fixed it on the spot. Some places will make you just buy a new unit, This place actually does troubleshooting and repair. Booya
Sep 2026
5.0★★★★★
Matt was the technician that responded to our call. We have had trouble with our HVAC unit that others couldn’t solve. Matt not only solves the issue but also took the time to explain how registers being opened or closed affected the optimal function of the unit. He took the time let us know temperature settings and general overall explanation of the cooling system. He even signed us up for the Pronto service! Highest level of service from him on a holiday weekend. Will definitely recommend Pronto to family and friends because of him. Kudos!
