About Minnesota Oncology - Edina
Minnesota Oncology offers compassionate care for cancer and blood disorders across 12 Twin Cities metro locations and several satellite sites. The staff is often praised for their caring attitude, thorough explanations, and concern for patients. Many patients appreciate the efforts of specific staff members, such as nurses, PAs, and assistants, highlighting their professionalism and kindness. Patients often feel trusted and well cared for, especially when doctors like Dr. Bollinger are involved, as she is described as wonderful and highly trustworthy. The facility's team generally provides thorough explanations of treatments like CT scans and shows genuine concern for patients’ well-being. However, some issues with appointment scheduling and administrative processes are noted, including difficulties with appointment confirmations and billing services. While most staff members, including phlebotomists and infusion nurses, are rated highly, there are occasional concerns about certain staff members running treatments too quickly, which led to worse side effects. Overall, Minnesota Oncology is appreciated for its dedicated staff and quality of care, despite some administrative hiccups. The practice emphasizes hope and science in its approach to cancer treatment, aiming to support patients through their journey in a compassionate and professional environment.
Everything was professional but still treated personally. Highly recommended!
Excellent service by support staff. All the way from the front desk to the providers
They do a great job here. Very organized, professional and kind.