Thought my water heater was leaking that they installed in January, 2024. Tec came to look and order parts. But it wasn't the water heater but a condensation pump off my furnace. There was no charge for the advice. We contacted the furnace company which part was under warranty to get replaced.
We try to use local contractors. Ike has been around along time.
May 2024
Had an issue with a more substantial leak with our water heater over the weekend. Called Ikes, and I'm not sure who I talked to, but they talked me through the entire repair job, including finding and installing the new part I needed. They never even came out, saved me lots of $$$, all with no profit to themselves. The gentleman on the phone was knowledgeable, clear, friendly, and made me promise to call him back after I completed the repair "to make sure I was okay". All in all, I received fantastic help from Ikes, and will absolutely be giving them our business in the future.
April 2024
My kitchen food disposal was backing up into the utility sink in the basement. I tried All the tricks I knew to unclog it but realize the job was too big for me. I called Ike's Plumbing and Drain Cleaning and they sent someone out within the hour. Chevaughn was professional and detail-oriented. He was efficient and able to answer all of my million questions while still being extremely polite. He also made sure to clean up after any sort of water spills and the likewise. I would call him back to help with any project in a heartbeat.
Thought my water heater was leaking that they installed in January, 2024. Tec came to look and order parts. But it wasn't the water heater but a condensation pump off my furnace. There was no charge for the advice. We contacted the furnace company which part was under warranty to get replaced. We try to use local contractors. Ike has been around along time.
Had an issue with a more substantial leak with our water heater over the weekend. Called Ikes, and I'm not sure who I talked to, but they talked me through the entire repair job, including finding and installing the new part I needed. They never even came out, saved me lots of $$$, all with no profit to themselves. The gentleman on the phone was knowledgeable, clear, friendly, and made me promise to call him back after I completed the repair "to make sure I was okay".
All in all, I received fantastic help from Ikes, and will absolutely be giving them our business in the future.
My kitchen food disposal was backing up into the utility sink in the basement. I tried All the tricks I knew to unclog it but realize the job was too big for me. I called Ike's Plumbing and Drain Cleaning and they sent someone out within the hour.
Chevaughn was professional and detail-oriented.
He was efficient and able to answer all of my million questions while still being extremely polite.
He also made sure to clean up after any sort of water spills and the likewise.
I would call him back to help with any project in a heartbeat.