Captain Towing offers car towing and roadside assistance. Customers have praised the company for its reasonable pricing and quick response times, especially during busy periods like snow storms. The office staff has also been commended for their kindness and empathy, making a difficult situation better for customers. One driver, Trevor, went above and beyond by scraping a vehicle and moving a frozen carpet to prevent an accident.
For two years, Captain towing didn’t show up and now the tow driver tonight is actually doing his job so I have to give them 100% props for getting all the people Blocking all the real residence spots because it’s been an issue for two years so thank you Captain towing for finally doing your job. The tow driver actually needs a promotion after this shit
We had an excellent experience! We arrived on Sunday June 21, 2026 a little after 10am. The owner greeted us, made sure we had cash (you can only pay with cash) & gave excellent customer service. I waited while the owner took my mom to get my car that had been towed to bring it to the front of the establishment. My mom said she had such a pleasant conversation with the owner & we can't stop talking about how great their service was & their establishment was very clean & organized. We want to thank Captain's Towing in Burnsville, Minnesota for being so kind during a stressful situation (being towed).
I live in cinnamon ridge apartments and I got a loaner car while my car is in the shop. I called and spoke with the manager (I forgot his name) and he let the drivers know not to tow our loaner car for the weekend. Really appreciate the flexibility from them
1800 Hwy 13 West, Burnsville, MN 55337
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