About Andersen Windows
Andersen Windows is known for producing high-quality patio sliding doors. The company is dedicated to standing behind their warranty, promptly replacing any broken parts. Customers praise the excellent customer service, highlighting the knowledgeable and efficient representatives who provide valuable information and support. The company's windows are known for their durability, with many customers reporting their windows are still in excellent condition after many years of use. When issues do arise, the customer service team is quick to resolve them, often replacing parts at no cost under the warranty. Customers appreciate the ease of ordering replacement parts and the quick turnaround time, describing their overall experience with Andersen Windows as great.
I cannot say enough good things about Jason Kopenits and the service he provided on our Andersen sliding door.
We recently moved into a new construction home and quickly realized that our sliding door had been installed completely wrong. The best way I can describe it is like watching a child try to force a square peg into a round hole,
whoever installed the door simply shoved it into place and called it done.
Jason came out, assessed the situation, and immediately recognized the issues. He went above and beyond to properly repair and adjust the door, taking the time to make sure everything was installed and functioning the way it should have been from...read full review
Once I went directly to Andersen after my Custom home builder and window and door installation company refused to acknowledge my concerns for 10 months, the process has gone quickly and professionally with kindness and empathy as a bonus!
Our second floor large custom Andersen window failed after eight years, but stilll under 10-year warranty. Andersen had a new window made and efficiently installed, thanks to the fine work of Bradly Trampe.