About SCR Northern Division
SCR Northern Division, a Brainerd-based company, has been serving residential and commercial customers for over 20 years. They pride themselves on skilled employees dedicated to continuous improvement within the HVAC industry. SCR embraces new technology and knowledge to provide dependable guidance and go the extra mile to ensure customer satisfaction. Their affiliation with St. Cloud Refrigeration allows them to offer a full range of products and services, focusing on expert service, honest repairs, and quality installations. Customers praise SCR for their professionalism, kindness, and efficiency. They highlight positive experiences with technicians who are upfront about costs, communicative, and arrive promptly. SCR has been commended for resolving complex issues, including repairing faulty installations by other HVAC companies, and for their dedication to customer service, even on weekends. Brian's follow-up with customers is excellent, and Chris does a really good job explaining everything during inspections. Dallin at SCR Northern just saved the day with an excellent experience, sorting out a plumbing issue on a weekend.
My furnace quit working during a bitter cold snap, four days before Christmas. Each person that helped me was so compassionate, kind and executed a superior service delivery during a very stressful time. During the sales process Brian was very honest and listened as we figured out a solution in a new furnace. He recommended what was best for my needs. This was refreshing and worthy of SCR being the one I refer going forward. -Carrie Lee
My furnace quit working during a bitter cold snap, four days before Christmas. Each person that helped me was so compassionate, kind and executed a superior service delivery during a very stressful time. During the sales process Brian was very honest and listened as we figured out a solution in a new furnace. He recommended what was best for my needs. This was refreshing and worthy of SCR being the one I refer going forward. -Carrie Lee
Brian Doucette with SCR Northern is always a huge help when we need him! He takes immediate action when dealing with an issue.