About Veteran Services
Veteran Services, a veteran-owned and operated plumbing and HVAC provider, is committed to serving their customers with excellence. Their technicians are professional, friendly, and explain their work in an easy-to-understand manner. Veteran Services offers a range of services, including plumbing, heating, and cooling installation and repair, at affordable prices with minimal wait times. They are highly recommended for their great value, timely service, and commitment to doing things right. Customers have praised the company's professionalism, with one reviewer noting that the technicians arrived quickly and solved the problem. Another customer was impressed with the thorough inspection and helpful recommendations provided by the friendly and knowledgeable staff. However, one customer raised concerns about the lack of transparency in the pricing and invoicing process, which the company has acknowledged and is working to address.
Today was the second time I had Veterans Services work on my furnace (unrelated issues). The most recent issue started on a Saturday night, heard back from them on a Sunday (which I was not expecting) and they were here Monday afternoon. Alex was friendly, knowledgeable, and professional. He answered all my questions. He was very informative. It turned out I just needed a new thermostat. I appreciated that I wasn't pressured for an unnecessary, expensive repair. I will definitely use Veterans Services again for future HVAC needs! Highly recommend.
We were having some water seeping through our tiles in the basement. When I was speaking with someone on the phone they said that it may be a foundation issue. If this were the case they wouldn't be able to fix the problem, as it isn't a plumbing issue, but they'd be able to take a look and diagnose the problem. They did such a thorough job checking everything inside and out! They were so friendly and knowledgeable! They helped us figure out what the issue was and gave us super helpful recommendations. We are very pleased with the service we received and highly recommend this business!
The service was completed as required, technician was knowledgeable
It took about 45 minutes to get a price, I was told the estimating software was not working
I was given a total price & was told to contact the office for a breakdown
I was a little suspicious but since he was there and I was leaving for a couple days I agreed to the price
I called the office the next day & asked for a copy of the invoice. I got a lump sum with no breakdown
I have called 3 times trying to get a breakdown & have been given the runaround
I stopped by their office today to find out why & I was told an individual was let go for that reason, accounting is done remote & they’ll...read full review