Firestone Complete Auto Care in Wixom, MI, has been helping neighbors since 1926, offering a wide range of services for all vehicle needs, from maintenance to tire sales and repairs. Customers appreciate the friendly and professional staff who provide exceptional service. One reviewer shared a positive experience of getting a flat tire fixed promptly while visiting from out of town, highlighting the team's efficiency and kindness. Another customer praised the knowledgeable staff for their honest assessment when a tire needed replacement due to a hole caused by a sharp rock. They appreciated the clear explanations and options provided, making the process informative and pleasant. The welcoming atmosphere at Firestone is noted, with many customers feeling comfortable and respected, particularly women who often face challenges in auto care settings. The staff, including manager Jim and John, are described as professional, courteous, and trustworthy, consistently doing only what is necessary at a reasonable price. Customers also value the honesty and transparency of the team, which keeps them returning. Overall, Firestone Complete Auto Care in Wixom is recognized for its reliable, affordable, and customer-focused service, making it a top choice for local residents.
Wow, talk about a couple of angels! We were driving an RV back home, with our family of 6, when we blew a tire on the highway. It was a Sunday, and there were very few places open and able to help. Desperately, we searched for a place to assist. The only place open on a Sunday was Tuffys in Milford. A very kind and empathetic woman answered the phone, and when we explained our situation, she told us to head their way and they would do what they could to help. Miraculously, we found a spare tire and Nathan was very positive and resourceful in finding a jack for our large RV. He cheerfully got down underneath the RV and wasn’t afraid to get dirty for some complete strangers… read full review
Sep 2026
3.0★★★☆☆
Update :- Service and quality is great but while dealer charge 140 for diesel oil change Firestone charges me 175 May be I’ll find a better alternative than dealer as over 100k mileage truck I want to save money !
Posting this review while waiting my vehicle to be inspected. So far the server, environment was fantastic and that reflects my rating. I’ll update the review once vehicle work is completed.
Sep 2026
5.0★★★★★
I had a great experience with the team at Firestone Auto. They honored their word, handled my service with complete professionalism, and made sure everything was taken care of properly. Honest, dependable auto shops can be hard to come by, but these folks have earned my full trust. I’ll definitely be bringing all of my vehicles here for future service!
