Great service. Had them come out to look at an issue with the main line not draining. Turned out to be a much bigger issue with old cast iron pipes falling apart. They were transparent throughout on what needed to be done and the cost to do it. Turned into a big job and they came out on Saturday and Sunday to make sure they could get it all done as soon as possible for us. Polite, considerate of our belongings that had to get moved out of the way and cleaned everything up on the when the job was done.
October 2024
I was having issues with my toilet flushing in Westland, and Robert and Brian were able to come out and worked with me to schedule an appointment that worked for my busy lifestyle.
They tried several methods to figure out the problem we had, communicated all options to me before beginning, and were very kind and friendly while they were here. It took about 4 hours total, after snaking outside and inside, using an auger, and finally using settling on flex shield before pulling out more tree roots from underneath my toilet than I have ever seen!!
I would recommend them to anyone with any type of plumbing issues, after seeing the lengths they went to to solve my problem!
August 2024
Went downstairs to wash clothes and found water all over the floor!! No idea where it was coming from.. but found out it was the storm drain!! Called Robert at Root B Gone..asked him if he could come out to the house!! He said he had other stops but would fit me in!! Best call I made!! They were professional and friendly.. completely satisfied the issue.. ran a camera thru the line.. showed me some issues but never over sold me to send a snake thru!! Great service and great work!!
Great service. Had them come out to look at an issue with the main line not draining. Turned out to be a much bigger issue with old cast iron pipes falling apart. They were transparent throughout on what needed to be done and the cost to do it. Turned into a big job and they came out on Saturday and Sunday to make sure they could get it all done as soon as possible for us. Polite, considerate of our belongings that had to get moved out of the way and cleaned everything up on the when the job was done.
I was having issues with my toilet flushing in Westland, and Robert and Brian were able to come out and worked with me to schedule an appointment that worked for my busy lifestyle. They tried several methods to figure out the problem we had, communicated all options to me before beginning, and were very kind and friendly while they were here. It took about 4 hours total, after snaking outside and inside, using an auger, and finally using settling on flex shield before pulling out more tree roots from underneath my toilet than I have ever seen!! I would recommend them to anyone with any type of plumbing issues, after seeing the lengths they went to to solve my problem!
Went downstairs to wash clothes and found water all over the floor!! No idea where it was coming from.. but found out it was the storm drain!! Called Robert at Root B Gone..asked him if he could come out to the house!! He said he had other stops but would fit me in!! Best call I made!! They were professional and friendly.. completely satisfied the issue.. ran a camera thru the line.. showed me some issues but never over sold me to send a snake thru!! Great service and great work!!