I wish I could give ZERO Stars. We called to have a 2011 Kia Soul unlocked. We were quoted "About $90.00" the tech showed up unlocked the door, in about 2 seconds, and then told the owner of the car (a 20 year old who had never done this before) it would be $175 and do you have "cash ap or Zelle" then refused to take a card for payment. I got involved at this point and called the company and was told the 90 was an estimate and that there was a $29 service fee *see picture below he had already relocked the car, of course. So I told him I would pay the 90+29 but not 175+29. But I needed an invoice for service first. The the looked at me and said "Ma'am... read full review
May 2023
Called to ask a question, the receptionist was rude and hung up
I wish I could give ZERO Stars. We called to have a 2011 Kia Soul unlocked. We were quoted "About $90.00" the tech showed up unlocked the door, in about 2 seconds, and then told the owner of the car (a 20 year old who had never done this before) it would be $175 and do you have "cash ap or Zelle" then refused to take a card for payment. I got involved at this point and called the company and was told the 90 was an estimate and that there was a $29 service fee *see picture below he had already relocked the car, of course. So I told him I would pay the 90+29 but not 175+29. But I needed an invoice for service first. The the looked at me and said "Ma'am... read full review
Called to ask a question, the receptionist was rude and hung up