About Douglas Water Conditioning
Douglas Water Conditioning specializes in water treatment systems, including water softening, purification, iron and odor removal, arsenic reduction, and drinking water systems. They also provide water and salt delivery, as well as repair services. The company prides itself on offering excellent customer service, with reviewers consistently praising their professionalism, courtesy, and kindness. Customers have shared positive experiences with Douglas Water Conditioning for many years, with one reviewer noting their satisfaction after 40 years of service. Reviewers appreciate the honest advice and fair pricing provided by the company's representatives. Douglas Water Conditioning is known for being the most reasonably priced option without being pushy during the sales process, ensuring a smooth experience. The company offers a program for free salt after a certain number of purchased bags, and reviewers highlight the friendly service of the staff who load their vehicles with a smile. The installation process has been described as efficient, with installers taking the time to explain everything and answer customers' questions. Customers have expressed their happiness with new systems like the whole house iron filter and reverse osmosis, emphasizing that these solutions resolved their issues. Overall, reviewers have been very satisfied with the products and the customer service from Douglas Water Conditioning. Many would choose the company again for future needs and highly recommend their services for anyone seeking reliable water treatment solutions.
They gave me a quote on a new water softener system for my home. Scheduled me for the following week showed up and did a great job installing. The system works excellent, fast friendly service, very knowledgeable, installer and he did an excellent job with plumbing. You can tell he's very experienced
Tony did an excellent job installing our water softener and met all of our requests and expectations. Sean did an excellent job of explaining the products and ensured excellent customer service.
Had an estimate done while doing a free inspection. We were basically lucky the softener was even still working so if course it broke about a month later. Called them back to use the estimate but ended up with a bigger problem when the old softeners bypass valve wasn't working. So it was no water to the house or constantly be essentially running a faucet since the valve wouldn't close. They managed to get a tech out the next day, a Saturday morning, to install a new softener with working bypass valve. So grateful a tech wanted the Saturday pay so we could have our water on! Been working great ever since!