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A Comprehensive Dermatology Center
1575 W Big Beaver Rd # C 12, Troy
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The doctors are very nice! But the billing lady is a total Karen. If you ask her a question that she’s getting paid for, first, you’ll hear her sigh and whine about it. Her job is to educate patients and make an effort to answer any concerns a patient may have, not just end the call abruptly in a rude manner. I hope they pay attention to this because if you don't like working with people, maybe find a better job that suits your interests. That's why the place has such bad reviews not because of the services or doctors but because of the problematic attitude of people behind the screens. Front desk ladies were good and welcoming. Overall, if you can get through... read full review
I had a great experience at this place, specifically with PA Matthew. She got me in and out quickly, plus she made my skin look so much better when it stumped other doctors. Very thankful for her!
I had a wonderful experience with Gincy. She was consistently punctual, respectful, and attentive throughout my visit. During the removal procedure, she provided clear explanations and kept me informed every step of the way, which I greatly appreciated.
Gincy is very approachable and listened to my concerns with genuine patience. I went to both the Troy and Roseville office and the environment was impeccably clean and comfortable, and the staff was both friendly and efficient.
Overall, Gincy exceeded my expectations, and I am confident in returning to her for all my skincare needs. Highly recommended!