About Floor Covering Brokers

Floor Covering Brokers provides a smooth and efficient service, focusing on customer satisfaction. They offer prompt responses and thorough planning, ensuring a hassle-free experience. Their team is knowledgeable and helpful, with staff members going above and beyond to meet customer needs. Customers have reported great service from start to finish. Many are very pleased with their experience, noting that the installers are incredibly professional, as was the rest of the team. Customers have been happy with their new carpet and various flooring options, including Karastan, Artistic Charm, Toasted Almond, and CoreTec, Iona Stone installed in their basements. They received assistance in finding flooring solutions that were less expensive and better than their initial plans. For those needing flooring for difficult rooms, like an old cottage with a cracked and uneven slab floor, the installers went above and beyond to fix the issues. They essentially covered the entire floor with new cement to make it level and dry, resulting in a room that exceeded expectations. Customers have consistently expressed their happiness with the service provided, highlighting the patience, helpfulness, friendliness, professionalism, and punctuality of the staff, including Charlie, Michael, and the installation team led by Jim Gifford. Customers have been returning for years, trusting the knowledgeable guidance of staff members like Kristen and Charlie, who have helped prevent costly mistakes and ensured a successful remodeling process. Overall, many describe Floor Covering Brokers as the best flooring company in town, if not the state.

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Reviews for Floor Covering Brokers

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  • Jun 2025

    We had Karastan, Artistic Charm, Toasted Almond and CoreTec, Iona Stone installed in our basement. We're very pleased with both and also impressed with Charlie/Sales, Michael/Measure Man, Kevin/Scheduler and Jim Gifford's install team; Jerod and Chris. From start to finish everyone was patient, helpful, friendly, professional and punctual.

  • Mar 2025

    My husband and I have been working with Floor Covering Brokers for 20 years. All of our flooring, both ceramic and wood have been purchased here. We are now remodeling a bath and two other rooms and Kristen and Charlie have been truly the best. We first talked to Charlie when browsing and she was extremely knowledgeable and has a great eye for design and color. She has prevented us from making mistakes along the way and we have come to trust her opinion and direction. Kirsten has been thorough and diligent working on the proudct needed and getting us info and quotes. Could not be happier!

  • Aug 2024

    My wife and I were on our way to a big box retailer when we happen to notice The Store driving by. I always prefer to support a local business so we stopped in. Thank goodness we did. We needed flooring for a somewhat difficult room in an old cottage. The slab floor was cracked and uneven, and was letting moisture in and making the carpet mildewy. Kim was tremendously helpful and helped us come up with the flooring solution. It was less expensive and better than what we were planning on. The installers went above and beyond in fixing this uneven cracked cement floor. They essentially covered the entire floor with new cement to get it level and dry. The room came out far...read full review

Hours

Monday: 9AM - 5:30PM
Tuesday: 9AM - 5:30PM
Wednesday: 9AM - 5:30PM
Thursday: 9AM - 5:30PM
Friday: 9AM - 5:30PM
Saturday: 10AM - 4PM
Sunday: Closed

Tips

 has installation services

Location

1794 Barlow St, Traverse City

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