Eastwood Custom Homes provides a great experience for clients building their dream homes. The team responds rapidly and professionally to any questions or concerns, ensuring a pleasant experience. While minor issues may arise during the build process, they are quickly remedied to the client's satisfaction. Clients appreciate the easy buying process, energy-efficient homes, and the staff's dedication and positivity throughout the entire process.
Eastwood Custom Homes is highly recommended for their exceptional service and quality homes. The company goes the extra mile to assist, and every employee is polite, professional, and very knowledgeable. The owner, Bill, even meets clients at their houses to answer questions and clarify custom installations. The quality and workmanship of the homes are wonderful, and clients are extremely happy with their purchases.
The team at Eastwood Custom Homes takes the time to answer questions and help clients make educated decisions to stay within their budget. The selection center makes it easy for clients to make decisions, and they are transparent about product upgrades and their impact on the overall payment. The construction process is efficient, with a clean job site and professional tradespeople. Any minor issues that arise are promptly addressed by the Eastwood team, including Julie, Rich, and Scott.
We have been in our Eastwood home for 8 years now. It is solid, warm in winter, cool in summer (with no AC). The Clouse Team is a great team to work with and they keep their timelines. All trades people working for them are good at what they do and show up when they say they will. Great paperwork and follow up on all issues that arise. We also had them finish out our lower level a couple years after the build. We were, and still are, very pleased with this company and people.
We hired Eastwood after our previous contractor turned out to be a fraudster. During a horribly stressful time this whole group stepped up, kept us informed multiple times weekly, sent photos as we aren’t local, gave us receipts for all work done, fixed the previous builders many mistakes and helped with materials and with design help. They took one of the worst events we’ve ever experienced and turned it into a joy and a home that will serve our family for generations and made our lake dreams a reality. Their family saved our family.
Bill Clous from Eastwood Custom Homes stepped in after I lost my builder on my custom home at the point where it was dried in. Several builders refused to take the job because of the perceived liability. The Eastwood team inspected all the work that had been done and unfortunately found that the majority of the work including siding, framing, windows and roof had been installed incorrectly. They immediately got started on the repairs and with almost daily contact have fixed everything and now are continuing to the interior. Bills many years of experience have allowed him to find many problems with my design and make the necessary adjustments saving me from long term problems… read full review
848 US-31, Traverse City, MI 49685
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