About Crystal Lake Health Center

Crystal Lake Health Center is a healthcare facility that has received mixed reviews from its patients. The center is known for its knowledgeable and caring staff, including Dr. Jackson and Danielle Koch, who have been praised for their excellent bedside manner and ability to provide effective treatment. One patient, who drives 1.5 hours to see the doctors at Crystal Lake, is highly satisfied with the care they receive, even though they have to visit the center quite often. Another patient, Chris P.A., was able to resolve a hypertensive crisis that Munson Hospital was unable to address, and the patient felt that Chris saved their life. However, not all experiences at Crystal Lake Health Center have been positive. One patient expressed frustration with the center's disregard for their mental health, as they were unable to schedule an appointment in advance and had difficulty getting their medication refilled. Despite these issues, the center has also received excellent reviews, with one patient describing their experience as a "wonderful experience" with a short wait time and kind, compassionate staff. Overall, Crystal Lake Health Center seems to provide a mix of high-quality and concerning care, with patients having vastly different experiences at the facility.

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Reviews for Crystal Lake Health Center

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  • Mar 2026

    I have been going to CLC for years. What I've noticed is that my doctor has too many patients now. He's always booked out for weeks, so an emergency room follow-up is impossible.

  • Oct 2025

    I am so happy i found this office!!!! I am a newer face to the TC area, as i moved about a year ago from Maryland. I recently found a primary care office but had nothing but issues… never filling my scripts, getting the run around, ect! I personally work in health care so i tend to be very patient as i know the healthcare field has been very rough to work in post COVID. However, it gets to a point where i need to put my care first and i was fed up with the excuses!!! My coworker recommended this office and specifically Anna Mapes…. This office and Anna have been nothing short of accommodating, kind, consistent, and EFFICIENT!!!! I’m so so blessed to have found this...read full review

  • Sep 2025

    Like others have said, they were very nice and had good raport withthe doc, but there was no follow-up whatsoever after initial appointment or months after since the visit. I suppose the hands-off approach is nice until you have an issue and you can call in to clarify as needed, but just found it a little strange to not have any communication after an initail appointment with tests, etc to review.

Hours

Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 9AM - 1PM
Sunday: Closed

Tips

accepts credit cards accepts insurance

Location

5191 Rosewood Dr, Traverse City

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