Henry Ford OptimEyes Super Vision Center - Taylor

Henry Ford OptimEyes Super Vision Center in Taylor offers a welcoming experience for customers seeking eye care and eyewear solutions. The center provides special pricing on children's glasses for those 14 and under and accepts most vision and medical insurance plans. With an on-site full-service lab, customers can get their glasses while they wait, and there is a selection of over 2,500 fashion frames available. The center is open seven days a week, including evenings, and also offers emergency eye care. Customers have praised the staff for their friendliness and dedication to service. Christina has been highlighted for her pleasant demeanor and detailed assistance in finding glasses and sunglasses for families. The tech, Minta, has been noted for making children feel at ease during their first eye appointments, explaining everything in a reassuring way. Dr. Dina has also been recognized for her kindness and patience. Customers appreciate the positive environment and helpful staff, including Sundra, who provides valuable advice while selecting frames. However, there have been some concerns regarding order follow-up, as delays in receiving glasses have been reported. Despite this, many customers express high satisfaction with their overall experience, noting the staff's willingness to assist. With improvements in order management, this center has the potential to achieve even higher customer satisfaction.