About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup provides fast and reliable plumbing services in Sterling Heights. Their plumbers are professional, courteous, and knowledgeable, fixing various plumbing problems including drain cleaning, sewer cleaning, and water damage restoration. They offer 24-hour emergency service and are known for their thorough work, explaining options clearly and cleaning up after themselves. Customers have been highly satisfied with their services, praising the plumbers' expertise and courtesy. Roto-Rooter's services include fixing drain clogs, sewer lines, and leaking or burst pipes, as well as providing water cleanup services for basement flooding.
Had water leaking from two different spots and a broken water turn off valve. Roto-Rooter was the only company I called on a Sunday with availability. I was initially told (at 1200) a 1300-1700 window, but was called back 10 minutes later that a tech freed up and was available then. Chris was dispatched and he was amazing. Took the time to explain everything, was super friendly, and highly professional. Amazing experience with him and highly recommend.
Nate was my technician. I needed a toilet repair. He explained everything in great detail He was honest and helpful. He's definitely a good technician. I would definitely ask for him for your repair needs. Thank you Nate. He even cleaned up after himself.
Very disappointed with this company, they came highly recommended but we have not had a good experience sadly. My husband had them out in May for a basement drain that was back flowing. They snaked it 3 times which didn’t solve the issue. Then they used the water jet which cost us over 1000 dollars. It worked and we were pleased. Well less than 2 months later it started back flowing again. We set up an appt with them to see if there was anything they could do. Our apt was for yesterday 3-7pm. They never showed up or called. My husband left work early which was super frustrating. So we tried to set up another apt for tonight. If they don’t show or call today we will...read full review