About JCPenney
JCPenney is one of the largest retailers in the nation, offering a wide range of apparel and home furnishings since 1902. Customers appreciate the variety of options available for kids, men, and women, as well as footwear, jewelry, and accessories. The store also features a new beauty concept, JCPenney Beauty, showcasing skincare and makeup from well-known brands. Customer service at JCPenney is often highlighted in reviews. Shoppers have noted the helpfulness of staff, including store managers who go above and beyond to assist customers. Many have shared positive experiences with wonderful, nice, and polite associates who help find what is wanted. The Lakeside store will be open during the construction of the mall. Despite these challenges, many loyal customers will miss the Lakeside JCPenney location, especially as it prepares to close on July 1, 2024. Overall, JCPenney has been recognized for its quality, value, and excellent customer service, making it a favored shopping destination for many.
Always a great store to shop at as it's close to me. Been shopping here for over 12 years and bought myself some great clothes, shoes and accessories and much credit to the store for STILL being open after lakeside Mall closed in 2024. There's always something for everyone at JCPenney!
Yes we shop at real stores with real people. No we do not shop Amazon anymore. We let that go a long time ago for the right reasons. Jc Penny has stuck it out here and has good threads for good prices. Staff is always great at checkout and they make sure we leave happy.
First I went to lakeside Mall. And you know JCPenney's is closed down. So I went to the one in Troy. It was so empty racks upon racks of 40 to 70% off stuff however I get up to the register and when I inquired about the percentages off the woman was kind of rude and tried to get me to apply for a JCPenney card. I did not ask to apply for a card I asked about the discounts. The store was clean and we also use the restroom which was clean as well. Mostly people buying school clothes