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Heritage Heating & Cooling

4.9 90 reviews
Overall rating
4.9
out of 5
90 reviews
5 star 96%
4 star 2%
3 star 0%
2 star 0%
1 star 2%

About Heritage Heating & Cooling

Heritage Heating & Cooling is described as professional and providing excellent customer service. Customers highly recommend the business and would hire the service again. The team is praised for going above and beyond, being clean and polite, and explaining everything that needs to be done and why. One customer notes that the technicians stayed until the job was done and did very clean work. Another customer shares that a technician came out late at night without hesitation and rushed over to help resolve an issue, being incredibly kind and professional and making a stressful situation feel manageable. Service is described as dependable and compassionate. One customer reports being very pleased with the business and calls the techs absolutely wonderful. After a technician was injured and had to go to the hospital, the work was being rescheduled, but later in the evening the technician returned with another tech to finish the job. They went until 1:30 am and completed the job so there would not be another visit. The customer is very happy with the outcome, notes the ac is working even better now and much quieter, and will look to Heritage for future seasonal checks in spring and fall.

5.0
The entire team was super friendly and responsive! The tech answered all of my questions, even when I asked the same ones, without hesitation and made sure I understood the process. Our consultant made sure I understood the quote, timelines, and everything in between!
5.0
⭐⭐⭐⭐⭐

Cannot recommend this company enough. We called on a hot day when our AC stopped working, and with having a special needs son with epilepsy, getting our home cooled back down quickly was really important. They had someone at our house within 2 hours.

Ricky was absolutely fantastic. He was professional, kind, knowledgeable, and took the time to explain every step of what he was checking and doing. He showed us everything instead of just telling us, which we really appreciated. Excellent customer service and excellent work. We’ll definitely be using them again and requesting Ricky.
5.0
I want to give alex g a 10 star rating if I could. Alex went out of his way to help me and my wife. On a situation we had and alex took care of it. I would definitely hire this place for service again. And recommend them to other people.
Photos of Heritage Heating & Cooling, 14012 Eureka Road,  Southgate
All 9 photos

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location

14012 Eureka Road, Southgate, MI 48195

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Heritage Heating & Cooling · 14012 Eureka Road, Southgate, MI 48195

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