We have been using S & M for 2 decades. They listen to our issues and offer solutions while explaining the pros and cons. A few months ago, we fully expected to be told that furnace had bit the dust asour home will be 20 years old. They assured us ithad more life in it and the fix would be a simple one. We appreciate their honesty and professionalism. It’s nice to know there are still reputable companies that the consumer can trust. S & M is certainly in that category.Services: HVAC system maintenance
October 2020
We were out of town and our base board heating went. I called 3 places and no one worked on boiler systems. I received a referral to call S&M. They sent over a technician right away and my neighbor was able to come let them in. Within 1 hour from call I was notified with what the issue was and told the cost. It was super reasonable and they fixed the problem within a few hours from my initial call. They were so nice and took my payment on the phone. I was super impressed and they helped ease my discomfort trying to deal with this from other side of the country. I came home to a heated home! So very thankful! You guys are the best.
August 2020
S&M were sent by Fidelity Home Warranty to make an AC repair. They were able to complete the service very quickly and efficiently. Arrived early and were able to quickly diagnosis and repair AC.
We have been using S & M for 2 decades. They listen to our issues and offer solutions while explaining the pros and cons. A few months ago, we fully expected to be told that furnace had bit the dust asour home will be 20 years old. They assured us ithad more life in it and the fix would be a simple one. We appreciate their honesty and professionalism. It’s nice to know there are still reputable companies that the consumer can trust. S & M is certainly in that category.Services: HVAC system maintenance
We were out of town and our base board heating went. I called 3 places and no one worked on boiler systems. I received a referral to call S&M. They sent over a technician right away and my neighbor was able to come let them in. Within 1 hour from call I was notified with what the issue was and told the cost. It was super reasonable and they fixed the problem within a few hours from my initial call. They were so nice and took my payment on the phone. I was super impressed and they helped ease my discomfort trying to deal with this from other side of the country. I came home to a heated home! So very thankful! You guys are the best.
S&M were sent by Fidelity Home Warranty to make an AC repair. They were able to complete the service very quickly and efficiently. Arrived early and were able to quickly diagnosis and repair AC.