Reviews for Reid Glass Company
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Hours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 1.5/5 Facebook: 5/5 BBB: No Rating Nextdoor: 21 ❤️Reid Glass Company
22223 Telegraph Rd, Southfield
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We reached out to Reid to schedule a field measure for a shower door for our master bath remodel. The lady who answered indicated they didn't service all of Detroit, but that my neighborhood was included in their service area. A date and time were scheduled, but no one showed up. A call to them indicated a lack of professionalism and process where apparently the service rep had and took the option of not coming to the appointment, or calling to cancel.Such geographic discrimination is ridiculous, especially since they are located in Southfield, not exactly a tony suburb to flip their noses at business in Detroit.I found them overall to be amateur, unprofessional, and...read full review
Paid 487.34 for a custom glass for cabinet cover 18 3/8" x 52 11/16" Was looking to match butter pantry pictures included. Not even close, barely "antique" look. They won't switch out for a better match. We are stuck with this basically to put in trash and starting over with another company. Expensive lesson. Buyer beware as you may not even get close what you thought you might pay for.
Paid 487.34 for a custom glass for cabinet cover 18 3/8" x 52 11/16" Was looking to match butter pantry pictures included. Not even close, barely "antique" look. They won't switch out for a better match. We are stuck with this basically to put in trash and starting over with another company. Expensive lesson. Buyer beware as you may not even get close what you thought you might pay for.