Luv-N-Care Animal Hospital - TEMPORARILY CLOSED

my poor baby died and they couldn't diagnose anything. Gave me the referral for some test but they actually did not provide such service. I felt so stupid trusting them. I hope they'll never reopen please dont.

On Thursday, May 29, 2025, I took my 10-year-old male Yorkshire Terrier mix, named King, to Luv-N-Care Animal Hospital to receive teeth cleaning with possible tooth extraction under anesthesia by Dr. Kimberly Hunt. King was dropped off at approximately 8:30 am to have the procedure and was informed that it would be completed by 3 pm. When I did not receive a phone call from Luv-N-Care, I called the clinic at 3:52 pm and was told that it would be about an hour before he would be ready to be picked up. After not hearing from the clinic after an hour, I drove to the hospital and arrived at 5:54 pm. I was told that they were finishing up with him, and I was escorted to the examining room. King was brought in a few minutes later, and I noticed a choker leash on his neck. When I arrived home with King, I noticed that King had a consistent cough, and I called their office at 6:35 pm, but the answering service picked up. I received a phone call from Luv-N-Care on Friday, May 30, 2025, at 1:43 pm to check on King, and I stated that he had a cough. I was told that the cough is normal and to call back if it gets worse. I called back the next day, on Saturday, May 31, 2025, and informed the clinic that King was still coughing and I was concerned about his breathing. I was told that he was intubated and probably has a sore throat, and if he is having issues, to bring him in on Monday. On Monday morning, at approximately 8:30 am, I took King back to Luv-N-Care because he was still having a cough and was having trouble breathing. A different veterinarian examined King, she said she had heard fluid in his lungs, but she could not provide further care because their X-ray machine was not functioning. I immediately took King to another Animal Hospital and arrived at 10:11 am.
At the other Hospital, the veterinarian assessed King and determined that King had significant breathing problems, and the fact that he is stretching out his neck was a worrisome sign, as this is associated with a higher risk of respiratory arrest and death. The veterinarian ordered a Chest Xray. The xray showed severe pulmonary infiltrates (fliud on his lungs); the diagnosis included atypical aspiration, which usually occurs from choking, head trauma, or electrocution. It was recommended, for humane reasons (suffering from dyspnea), that euthanasia would be appropriate as he could not guarantee survival even with oxygen in the hospital.
The final diagnosis was Severe pulmonary infiltrates, Suspect secondary to tracheal collapse exacerbated by intubation, he basically was drowning due to injury from their exacerbation.
This loss of King has been very traumatic for our family. I truly believe that they were negligent in their care for our baby, King.
I only spoken with Kimberly once on the phone, she said that she would contact the veterinarian from the other hospital and call me back to discuss but she never did.

I chose this veterinary clinic after adopting my second Shih Tzu, as it was conveniently located near my home and had previously cared for my new dog. Having recently had my first Shih Tzu spayed elsewhere, I was genuinely impressed by the superior appearance of the incision after my second dog's spaying here. It's clear that the veterinarian at this clinic possesses more experience and dedicates the time necessary to achieve the best possible outcome. I don't mean to imply my previous vet was neglectful; rather, I believe they may have had less experience. Here at Luv-N-Care, however, extensive experience is evident.

Great staff! Friendly and helpful! Very professional, courteous, honest, and knowledgeable!

My feral cat, at 13 years old, has developed some problems that need attention. Not all vets want to take feral cats in, but Love-N-Care was on the list of those who do. As with inside cats, they seem to be able to sense something is going on and escape the radar. I have had to cancel and reschedule three times. Talked with a different person each time, and each one was efficient and kind. We will keep trying and hope to get there soon! 😀

I appreciated the attentiveness the young lady who escorted me and Simba in the office room.

Always a good experience at luv-n-care. They take great care of Nino!

Great, Helpful, Friendly, Courteous, and Polite Staff. Would recommend anyone to this Hospital. Will always provide your pet with Luv-N-Care.

I started taking my shihtzu their back in Dec 2024 he was matted bad so I knew I would be paying a little bit more and he also had to have a flea treatment I was charged for everything they could single charge me for first less start off with while body shave 120.00 not his cut sedation $90 doctor office visit why we he just getting sedated 50 for that 50 for him to be monitored under sedation so many charged for a sedated groom total 282 took him back in May keep in mind he was not matted and no flea treatment and the charged me more 333.00 they charged more this clinic is all about money they could care less about your animal I have been taking my dog for 8 years to be sedated I have never ran across a clinic like this and when I talked to office manager she once I signed that paperwork they can charge me whatever they want to I tried to dispute it but they had received payment it was to late I will never take my pet back their again and to top it off groomer doesnt do a good job just a shave down for that amount just taking advantage of people I should have read the reviews on this place and I wouldnt be in this situation look at cut he was shaved down too much in front his skin is pink look at his face who shave a dog like that in his face like that.

The staff is always pleasant. I’m glad I found them🥰