About Heinanen Engineering, Inc.
Heinanen Engineering, Inc. provides HVAC and plumbing services and is known for their professional and responsive team. They offer 24/7 emergency service, ensuring help is available when needed. Customers often praise their thorough explanations, timely service, and high-quality workmanship. The office staff has been highlighted for their helpfulness in scheduling appointments, while technicians such as Jake and Jeff display knowledge and skill in diagnosing issues. Although some repairs may require replacement, the team is recognized for discussing options with customers and providing smart recommendations. Heinanen Engineering, Inc. has established itself as a trusted choice for repairs and installations, with positive feedback mentioning detailed assessments and no-pressure quotes. The team, often referred to as the ‘A-Team’, is hardworking and meticulous, delivering a high level of service that leaves customers satisfied. The Trane units installed are appreciated for their quality and technology. Recently, customers have reported excellent experiences, with one mentioning a quick response to an A/C emergency and another praising the complete replacement of their HVAC system with a new variable speed furnace and heat pump. Overall, Heinanen Engineering, Inc. is highly recommended for all HVAC needs, with customers noting top-notch professionalism and attention to detail.
From start to finish, the experience with Heinanen Engineering was incredibly professional. Unlike other companies, they didn't take a 'one size fits all' approach; they actually performed a full load calculation to ensure our new system was perfectly sized to prevent frequent cycling and excessive wear. The attention to detail was impressive—they even custom-made the ductwork to ensure proper airflow. The technicians were clearly experts, highly knowledgeable about the systems, and very respectful while working inside our home. I really appreciated the zero-pressure sales environment. They provided facts and details on how the system would perform rather than a sales pitch, and I was kept updated throughout the entire installation process. Our home is now perfectly comfortable and stable in every single room. After finishing, they did a complete walkthrough to explain how everything works in detail. I would highly recommend HEI!
Super service and installation. Very customer oriented. Would highly recommend!
When I called today, I was surprised to get a technician out same day. The office staff was helpful in scheduling and the tech came in a knew exactly what he was walking into. Jake was helpful in determining the cause of our AC unit not working. While he wasn't able to fix the unit(replacement needed), he explained what the issue was and talked through some possible options for us as we decide how to move forward.