Prospect Airport Services

Nov 2023

Currently working here and it’s terrible. They let an Arabic girl get $16/hr when she was the same as everyone else, a UM agent. The managers also have relationships with the minors. They lied and said I’d be making $14.75/hr but on my very first paycheck i was put down as a PSA only making $8.23/hr when i vocalized that i wanted to work as a UM agent. They also lied to me about moving up but hired others in the position that I’ve been asking about for 3 months out of the 7 I’ve been working. They discriminate against black people. There was a white girl and a black one that were equally late but guess what? They fired the black one and promoted the other to superviser....read full review

Nov 2023

I was extremely disappointed bout the work hours I was worked like a black male in the 1950’s I was mentally abused getting worked more than I should doing 20 hours of overtime getting threatened by my managers bout points I use to clock in at 10 and get home at 10 cause they won’t let me go home after my set schedule hour was barely able to see my family

Oct 2023

Ordered wheelchair service at DTW for a spirit flight. I was greeted with the absolute most dull personality ever. I waited for almost an hour for wheelchair service and nobody ever showed up. The dispatcher showed zero concern about the situation. She had the most “I could care less” attitude I have ever seen. I had to walk to my terminal with having a bad back this was extremely painful for me. When I arrived with my return flight, once again nobody was there to pick me up from the gate. Again I waited for almost another hour. Nobody showed up. Luckily I found a luggage cart sitting by my terminal so I was able to put my bags on it and hunch my way out. Unbelievable...read full review