Sep 2026
I had a great experience with Gem Home Loans. They are friendly, professional, and patient. After 5 years of looking Don helped me with my mortgage for my first home. Very thankful to the team at Gem.
About Gem Home Loans
Gem Home Loans is a Michigan-based mortgage company that prioritizes client service and communication. They offer excellent and timely communication, delivering terrific rates and programs. As a smaller, high-touch mortgage company, they provide consultations for various loan needs, including refinance, purchase, and renovation/construction loans.
The team is known for their promptness in providing detailed estimates of closing costs and mortgage payments, even on weekends. They work closely with clients, ensuring clear explanations of all costs and looking out for their best interests. Customers appreciate how the staff take their time to explain the entire process, making first-time home buyers feel comfortable and supported throughout closing. The team is friendly, professional, and always ready to answer questions, ensuring a smooth and positive home loan experience.
Reviews
Jul 2026
Working with Don was an outstanding experience from start to finish. As a first-time investment property buyer, I had a lot of questions, and Don took the time to answer every one of them thoroughly and patiently. He made sure I understood the mortgage terms, closing costs, interest rate options, and the trade-offs involved in each decision, allowing me to make informed choices that were best for my situation.
Throughout the process, Don was proactive with communication and kept me updated at every stage. He was always available to discuss questions, explain details, and provide honest advice without ever making me feel rushed. I especially appreciated that he presented… read full review
Mar 2026
Working with Mike Kimble was an absolutely outstanding experience from start to finish. He made the entire refinancing process smooth, stress-free, and easy to understand. Mike took the time to explain every step, answered all of my questions promptly, and made sure I felt confident in every decision.
What really stood out was his attention to detail and how genuinely invested he was in helping me get the best possible outcome. He worked efficiently, kept everything on track, and went above and beyond to secure a great refinance option for my home.
I highly recommend Mike Kimble to anyone looking to refinance or purchase a home. His professionalism, knowledge, and dedication… read full review
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Hours
Monday 9AM - 7PM
Tuesday 9AM - 7PM
Wednesday 9AM - 7PM
Thursday 9AM - 7PM
Friday 9AM - 7PM
Saturday 9AM - 4PM
Sunday Closed
Location
71 Walnut Boulevard Ste 204, Rochester, MI 48307
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