About Gem Home Loans
Reviews for Gem Home Loans
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 4PM
Sunday: Closed
Gem Home Loans is a Michigan-based mortgage company that prioritizes client service and communication. They offer excellent and timely communication, delivering terrific rates and programs. As a smaller, high-touch mortgage company, they provide consultations for various loan needs, including refinance, purchase, and renovation/construction loans. The team is known for their promptness in providing detailed estimates of closing costs and mortgage payments, even on weekends. They work closely with clients, ensuring clear explanations of all costs and looking out for their best interests. Customers appreciate how the staff take their time to explain the entire process, making first-time home buyers feel comfortable and supported throughout closing. The team is friendly, professional, and always ready to answer questions, ensuring a smooth and positive home loan experience.
Working with Mike Kimble was an absolutely outstanding experience from start to finish. He made the entire refinancing process smooth, stress-free, and easy to understand. Mike took the time to explain every step, answered all of my questions promptly, and made sure I felt confident in every decision.
What really stood out was his attention to detail and how genuinely invested he was in helping me get the best possible outcome. He worked efficiently, kept everything on track, and went above and beyond to secure a great refinance option for my home.
I highly recommend Mike Kimble to anyone looking to refinance or purchase a home. His professionalism, knowledge,...read full review
Don and his team were a pleasure to work with. He came highly recommended from a friend in the banking world. He was quick and efficient and simplified everything into terms I could understand. And had no issue explaining other aspects beyond his scope to help me understand how the process worked.
Working with Lisa has been an absolute dream! We couldn’t have asked for a smoother process. Lisa goes above and beyond and leaves no questions unanswered. She made sure we understood each step of our home buying process and always kept us updated and in the loop along the way. The best of the best and could not recommend more!