About Colonial Heating & Cooling
Colonial Heating & Cooling is a family-owned business with over 40 years of experience serving the Plymouth area. They provide reliable and efficient heating, cooling, and appliance services. The company is well known for their expertise in repairing and maintaining furnaces, air conditioners, dryer vents, and freezers. Customers often praise their highly trained and certified technicians for their promptness, thoroughness, and clear communication, including upfront pricing. They use top-quality parts for installations, ensuring energy efficiency and long-term performance. Recent reviews highlight their exceptional service, with technicians arriving on time and calling ahead as promised. Customers appreciate their friendly, kind, and easy-to-talk-to attitude. For example, they came out on Labor Day to fix a dryer, showing their dedication. Their ability to fix appliances reliably and their thorough explanations leave customers pleased and confident in their work. One customer praised Sherard for analyzing and fixing a refrigerator issue, appreciating his thoroughness and willingness to educate. Another highlighted a great experience with a dryer technician who arrived promptly, diagnosed the problem quickly, and completed the repair efficiently with all necessary parts. The HVAC installation team, including Jesse, Ethan, and Evan, did a phenomenal job, finishing early and removing all old equipment without issues. Customers also value the honesty of sales representatives like Steve N, who provides knowledgeable and straightforward advice without unnecessary upselling. The equipment installed is described as top-notch, shiny, and in proper working order, demonstrating the company's high standards. Overall, Colonial Heating & Cooling is highly recommended for their professionalism, quick service, and excellent customer care, making them a trusted choice for home comfort needs.
Colonial Heating and Cooling is, without question, one of the best companies I have ever worked with. From the very first phone call, their service is nothing short of outstanding. The office staff is not only friendly and professional, but also incredibly responsive, making me feel valued and cared for every single time.
When their technicians arrive, they set the tone with a polite introduction, explain what they’re there to do, and then get straight to work with confidence and skill. On our most recent call, they came out for a leaking upstairs toilet. The problem was diagnosed and repaired swiftly, with a clear explanation of what went wrong and exactly how...read full review
I received amazing service from Sherard he was able to analyze and fix my refrigerator issue. He was very thorough and explained everything to me and I am so appreciative for the time he took to educate on the process. Amazing service and very knowledgeable!
I had a great experience with the dryer technician who came to fix our dryer. He arrived on time, quickly diagnosed the issue, and had all the necessary parts to complete the repair in one visit. He was professional, knowledgeable, and courteous. Our dryer is working. We highly recommend!