About Walmart Vision & Glasses
Walmart Vision & Glasses provides a range of eye care services, including eye exams, prescription glasses, and contact lenses, all in a convenient location. Known for offering top brands at low prices, the center emphasizes great value and affordability, with options like free in-store pickup and free shipping on qualifying purchases. The staff is friendly and accommodating, always willing to work with customers’ schedules and answer questions, making it a recommended choice for eye exams, glasses, and contacts. Customers have praised the customer service, with examples of staff going above and beyond, such as helping stranded motorists. However, some concerns include the policy on display models, which are not discounted, and a perception that service quality has declined. Overall, Walmart Vision & Glasses is seen as a reliable place to get affordable vision care with helpful staff, though some wish for more flexibility on discounts.
Above and beyond! I locked my keys in my car and came in to see if I could use a phone. The three young ladies in there jumped into action and got a tow truck for me. They even came out to the parking lot to deliver a message from the tow truck driver!! If they took that good of care of me just being a stranded motorist- imagine if I was an eye customer!! Great customer service and I'm not even a customer yet!
Be careful when you get a display model. They will not discount that. That does not seem fair. And I spoke to the manager and she refused to give any discount. You just don't get the service that you used to.
Very nice staff. Always willing to work with my schedule to fit me in for an appointment. Any time I have a question, they are always very informative. I recommend this place to anyone looking to get an eye exam, glasses or contacts!