The entire front staff and nurses are absolutely amazing here. Unfortunately, I have had two bad experiences in this office. One with a doctor and one with the office coordinator. Always advocate for yourself and never let a doctor “talk” you into taking a medication. And afterwards not take the severe side effects you’re suffering from seriously. I am considering going to a new doctor’s office altogether, but I really like my new doctor who has taken over my treatment. I guess only time will tell at this point. It’s a shame because I was going to start being my kids here, but after the verbally abusive phone call I just had with the office coordinator on 4/14/26, I am most definitely not bringing my small or teenage children here.
Ksenia Panova-Bishop
Apr 2026
Our WHOLE family is so grateful that you serve our little rural community. Thank you for always being patient and thorough with us.
kevin plesiewicz
Mar 2026
I have never had worse experiences in dealing with primary care doctors as much as I have with this office. Unhelpful to say the very least. Do not recommend for any reason. I have since found a new primary who has taken the necessary steps to actually treat and find the cause my symptoms. This office did not help and basically let me suffer. They should be ashamed. Poor choice choosing this office.
Kevin Plesiewicz
Mar 2026
coming for years. Never a pleasant experience, not helpful, and I cannot recommend anyone deal with this office. Will be finding a new office.
Amy-Marie Moore
Jan 2026
The providers and the staff care for me from check-in to out-out. Plus, a over all family environment.
Tyler Lee
Apr 2025
Everyone is nice, so far zero problem with the care provided. Been with them for 10+ years.
Dave Perry
Feb 2025
I have found they are very professional. The facility is very clean and the staff is knowledgeable and caring. I have been seen very quickly, on time with excellent followup.
S A
Feb 2025
First off they don't take children at this location, so if you plan on trying them for children better find another location... Made an appointment for my child got it scheduled, they called to confirm the appointment. Shortly after they called to say they need to cancel this appointment since they can't see kids at this location. This location is a waste of time no one knows what they are doing here for the scheduling of patients scheduling children when in fact they don't see children. After this experience I will not even try it for myself, won't even reccomend to others not even the worst of enemies. This location sucks as most iha locations do. Plus have to make sure I don't get a bill for a canceled appointment because they will probably bill me for their mess up.
Laura Thomas
Nov 2024
The review pertains to the office/billing staff and not medical personnel. I was charged for a "free" flu shot then when I called to enquire as to why, I was told that BCBSM denied my coverage. I was informed it needed to be handled by insurance and not provider. After 20+ minutes on a call with insurer, I was informed that Trinity had not even billed my insurance for the flu shot for them to even have a chance to deny the claim. Failure and then finger pointing from Trinity.
The Mandwella Effect
The entire front staff and nurses are absolutely amazing here. Unfortunately, I have had two bad experiences in this office. One with a doctor and one with the office coordinator. Always advocate for yourself and never let a doctor “talk” you into taking a medication. And afterwards not take the severe side effects you’re suffering from seriously. I am considering going to a new doctor’s office altogether, but I really like my new doctor who has taken over my treatment. I guess only time will tell at this point.
It’s a shame because I was going to start being my kids here, but after the verbally abusive phone call I just had with the office coordinator on 4/14/26, I am most definitely not bringing my small or teenage children here.
Ksenia Panova-Bishop
Our WHOLE family is so grateful that you serve our little rural community. Thank you for always being patient and thorough with us.
kevin plesiewicz
I have never had worse experiences in dealing with primary care doctors as much as I have with this office. Unhelpful to say the very least. Do not recommend for any reason. I have since found a new primary who has taken the necessary steps to actually treat and find the cause my symptoms. This office did not help and basically let me suffer. They should be ashamed. Poor choice choosing this office.
Kevin Plesiewicz
coming for years. Never a pleasant experience, not helpful, and I cannot recommend anyone deal with this office. Will be finding a new office.
Amy-Marie Moore
The providers and the staff care for me from check-in to out-out. Plus, a over all family environment.
Tyler Lee
Everyone is nice, so far zero problem with the care provided. Been with them for 10+ years.
Dave Perry
I have found they are very professional. The facility is very clean and the staff is knowledgeable and caring. I have been seen very quickly, on time with excellent followup.
S A
First off they don't take children at this location, so if you plan on trying them for children better find another location... Made an appointment for my child got it scheduled, they called to confirm the appointment. Shortly after they called to say they need to cancel this appointment since they can't see kids at this location. This location is a waste of time no one knows what they are doing here for the scheduling of patients scheduling children when in fact they don't see children. After this experience I will not even try it for myself, won't even reccomend to others not even the worst of enemies. This location sucks as most iha locations do. Plus have to make sure I don't get a bill for a canceled appointment because they will probably bill me for their mess up.
Laura Thomas
The review pertains to the office/billing staff and not medical personnel. I was charged for a "free" flu shot then when I called to enquire as to why, I was told that BCBSM denied my coverage. I was informed it needed to be handled by insurance and not provider. After 20+ minutes on a call with insurer, I was informed that Trinity had not even billed my insurance for the flu shot for them to even have a chance to deny the claim. Failure and then finger pointing from Trinity.
Justin Jarvis
Go there on a normal basis