Reviews

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  • Sharon Ernest
    Jun 2026

    Half the price of any other place for my progressive eyeglasses, and 10 times the experience. Highly recommend!

  • Mic Howell
    Jun 2026

    From the moment I walked in, I was greeted with a friendly, helpful employee…Sara. Next, right in to see the doctor (Marc), who is friendly, informative and puts one at ease. Then ALL the help I could ask for, and then some, when looking for the right glasses and fit AND cost. Sara, Mia and. Whitney helped choose the best look for me, adjusted my old pair, helped get me the best price, since I don’t have optical insurance.
    I can’t imagine wanting to going anywhere else. Warby Parker Twelve Oaks Mall was easy to make an appointment and a quick drive away.

  • Kim Malzone
    May 2026

    Warby Parker is the complete experience—from the engaging and caring doctors, to the technicians who go the extra mile to make you feel at ease, to the high-quality frames that truly last, and the assistants who help you find the perfect pair. Highly recommend!

  • Pamie Westervelt
    May 2026

    Very nice salesperson. Second time getting glasses here. Always a great experience. Will be back again.

  • Michelle Waddell
    May 2026

    I went to the Novi MI store. Staff was incredibly nice. Lots of styles to choose from and frames were a good price even without insurance. WP didn’t accept my insurance but they submitted a reimbursement claim for us so we don’t have to! Overall great experience and would go there again.

  • Harrison
    May 2026

    Needed an eye exam and a new pair of glasses. Excellent optometrist working at this location and excellent staff. They took the time to help me pick out some glasses that fit my style and face. I haven't had that type of experience at other places I've been too. Highly recommend!

  • Brian Nestico
    May 2026

    This place was outstanding. From the time I walked in, till the time I walked out. Whitney and her associate and the doctor were excellant!!

  • Jennifer Armstrong
    Apr 2026

    The people who helped me were very kind. The store has many frame options. The filed my insurance form.

  • Sally Ruterbusch
    Apr 2026

    Nice selection of frames. Sales associate Jenna was very friendly and helpful.

  • Laura Schrader
    Apr 2026

    The entire team was the best to work with - no exaggeration. From the Doctor doing the eye exam to the team helping with insurance, glasses/frames options, & how it all “works” - no doubt my new eye care folks!

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Warby Parker Twelve Oaks Mall

27702 Novi Rd Ste C279, Novi

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Hours

Monday: 10AM - 7PMTuesday: 10AM - 7PMWednesday: 10AM - 7PMThursday: 10AM - 7PMFriday: 10AM - 7PMSaturday: 10AM - 7PMSunday: 11AM - 6PM