Pierson-Gibbs Homes

Jul 2022

Our builder (Kevin) was awesome. He did a fantastic job. P/G was great during most of the process. They sent us the wrong products many times, but fixed those problems along the way. Our contact there was going thru a rough time personally and made many mistakes but always fixed them, just took time to get it right. Not always easy when building a house. We had so many problems with insulation passing inspections and OMG our furnace...we must have called this company here 30 times to fix the problem. Still doubt it is resolved and we have been in the house 2 years. Here's the kicker. Pierson-Gibbs asked us to work for them. Went as far as to have us work an expo for them and gave us signs and business cards. Then we had an issue with the house and BAM! They didn't want to know us. They stopped returning our calls (guessing they told our builder and rep to stop returning our calls since that stopped). Unbelievable that one day they wanted us to work for us then the next day they just don't know us any longer and won't even call us back. I felt great about the process until the day they just cut the cord and that was it. The builder was amazing, but the administration of the side is the issue. If you asked me now would I recommend them? The answer would be no-because once they get their money, they don't know you. HEY P/G if you want to fix this...feel free to call us...but you stopped returning ou

Dec 2021

Parties Involved: Pierson-Gibbs Homes, Inc. The Hands-On House Franchise Services Corp. Quality Lumber Building Wholesalers, Inc. These three companies are directly related to each other. Bill Pierson President - Pierson-Gibbs Homes, Inc. President - The Hands-On House Franchise Service Corp Director - Quality Lumber Building Wholesalers, Inc. Eric Pierson CFO/Treasurer - Pierson-Gibbs Homes, Inc. Treasurer - The Hands-On House Franchise Service Corp Director - Quality Lumber Building Wholesalers, Inc. Tyler Pierson CSR - Pierson-Gibbs Homes, Inc. Ed Clever Sales Rep - Pierson-Gibbs Homes, Inc. Forewarning: Do NOT conduct business with Pierson-Gibbs Homes, The Hands-On House, or Quality Lumber & Building Wholesalers. Key Takeaways (based on our experience): The idea is to save money by acting as your own general contractor in the PG package. The cost to build your home with PG will ultimately be more compared to hiring a builder outright to build your home without you having to act as a general contractor. You will figure this out after you have already entered into a contract with PG. If you do decide to enter into a contract with Pierson-Gibbs, be sure to do so with already having hired an architect to prepare your architectural drawings for you so that you have exclusive ownership rights to those drawings. This will be important when you do decide to exit the contract with Pierson-Gibbs/The Hands-On House. Preface: I drafted an original floor plan for a single-family, 1740sf ranch home my wife and I intend to build. This drawing was to scale but did not include a foundation plan or elevations. This was sent out to Pierson-Gibbs Homes, Inc., among other builders, during our initial quoting process. Summary: PG's quoted price was better than the traditional builder route, initially. We entered into contract based on this and paid a 2.5% deposit to do so. They hired a 3rd party architect to convert my drawing into formal prints. PG takes ownership of these prints at this point. Before closing on our loan and breaking ground, we started to request quotes for the work PG does not perform (refer to their website for an understanding of how their building program works). We started to realize that PG had grossly miscalculated all of these costs in our budget. Our cost to construct increased by $40,000 based on only 4 of the 24 line items quoted. We budgeted for $40,000 in overages which we now met through only 4 line items. Furthermore, we have now met/exceeded the quoted prices of the other builders for which we would not be responsible for general-contracting our own job. We followed up with these other builders again, provided them an apples-to-apples quoting opportunity, and outlined the finishes we wanted for an accurate proposal. Their prices were better than the PG prices at this point which included obtaining quotes for the subs instead of speculating like PG did. These three other builders suggested that PG's package price was too high. One of the three builders actually worked for PG in the past; He explained that this is very typical of the PG experience. I called PG to explain my concerns with their pricing and to see if they would be able to rectify this--they denied. I requested to cancel the contract and asked that they relinquish the ownership rights for my drawings in exchange for the $2,700 deposit we already paid. They asked for an additional $1,500 for the drawings which I originally drafted. In my research, a single-floor floor plan costs approximately $1,400. It took PG 6 business days to make this determination. We paid the $1,500 to take ownership rights and to move on. In my personal experience... PG Homes communications are delayed and unprofessional (especially after entering contract). PG Homes has compromised ethical integrity. PG Homes is unable to develop a budget accurately to within reason. Because of the limited characters allowed in this review, I have shortened it quite a bit. I can provide a more detailed experience and copies of emails to back this up.