No surprises of a higher cost when job took longer due to complicated problems found!
Eddie Bradford
Jun 2026
Free weekend quotes helped compare a variety of repair options with no obligations, and their integrity allowed us to prioritize necessary repairs within budget rather than trying the heavy sale (read shot-gun) approach taken by other companies.
Lashawn Hopkins
Jun 2026
your drain cleaning service included surprise discovery of broken pipe section & Zack set up emergency repair to avoid a sewage flood (which would have happened soon due to line camera inspection results).
Taylor Louie
May 2026
Dispatcher Paige called me and told me that plumber Bailey would be there within an hour. This was at 10 AM. I called back at 11:35 AM since he had not came they told me he ran into some traffic waited another hour and a half and called back they told me he was in Frasier next to me and he will be there soon waited another half an hour and they told me that he was on he was coming down my block. This was at 1 PM. Plumber never showed up to my home. He did in fact come on my block but went to another home or took a break, I’m not sure so I never received any service.
Divya Alfred
Apr 2026
Overpriced!!! And always arrive beyond the window of time mentioned. They didn't diagnose the issue correctly, make me pay for their mistake and didn't return the call when questioned on their poor service.
Megan Hearn
Apr 2026
Extremely professional and kind. Will be using this company for all future work.
Nicolette LaDuke
Mar 2026
Set up an appt for a quote. Never showed. Got a message after they closed saying would we like to reschedule. I understand running into problems, but my appt was at 2:30 and the call came at 6:45. If I had, had a call earlier I wouldn’t have wasted my whole afternoon waiting on someone to NOT show up!
O K
Mar 2026
DO NOT USE THIS COMPANY!!! Giving a 1 star because a zero star is not an option. Not only did they install a part wrong but they overcharge! And they would not help with writing up the proper paperwork needed. Most incompetent company I’ve ever dealt with and wouldn’t take care of the customer when asked multiple times.
Anna Jeffers
Feb 2026
Do not recommend this company. We had Zach out to “fix” an issue 3 separate times. He ultimately decided it was a city problem and there was a “hard shift at the tap.” We asked for the video to send to the city (which they required) and were told he didn’t record when he put the camera down (??). The city came out and did their own inspection from the main sewer and everything looked fine on their end. We were still having issues so we called Zach back out to take a video to show the city what he found. We were charged nearly $400 (“for him to set the toilet”) for a video that didn’t show anything. He stated where the problem was, the camera would just drop off into the water. The city told us without actual proof there was damage on their end, they couldn’t help us. They recommended we have a clean out installed to get a more accurate video from that, instead of going through our toilet and just assuming 105ft out was the city’s problem. We called A&J for a quote/estimate and spoke to Zach (after a female in the office set up a conference call with him) who said he was busy and would get it sent out later. We never received this. We also asked for the video they sent the city because we were told we’d be emailed a copy and never received it. When we didn’t get that estimate, we called back the following morning and the female who answered said she “heard about that but had to talk to her Office Manager.” Of course, we never got a call back or an email with a estimate or the video we paid to be done. The office ladies there were useless every time we called we were told someone would call us back. We would wait 3+ hours for a call back (for simple questions such as a timeframe we can expect a plumber to come out) before we just called back ourselves.
We wasted over $2k with this company to do nothing but give us the runaround. Zach hydrojetted twice and the 2nd time (which was covered under warranty) he had to schedule because it was “too cold to hydrojet.” Only to find out he would come the following day, which was even colder than the day before (??). When he set our toilet the 2nd and 3rd time, it was very sloppily done. The caulk job was awful, he ripped up some of our tile while taking off the caulk one of the times, and it was very wobbly to the point where we had to go in and tighten it later.
Moral of the story? SAVE YOUR MONEY AND LOOK ELSEWHERE. We found another company that charged more BUT they were far more professional than A&J ever was. They had a clean out installed and a new video taken within days of our initial call to them. Only to find out the tap does NOT have a hard shift, and A&J did not hydrojet properly which resulted in an even bigger blockage.
Carlo Maceri
Feb 2026
I have nothing but good things to say about them. From the time the receotionist answered the phone, to the time the plumber left. He even word boots in my house before he was about to crawl into the crawl space. As a business owner myself; we all can see a trend of bad attitudes. Not the case with this in town company. They came out in an emergency as promised, the same day. Can't thank them enough for that, and the timely great job. Support local businesses like this.
Frank Harrington
No surprises of a higher cost when job took longer due to complicated problems found!
Eddie Bradford
Free weekend quotes helped compare a variety of repair options with no obligations, and their integrity allowed us to prioritize necessary repairs within budget rather than trying the heavy sale (read shot-gun) approach taken by other companies.
Lashawn Hopkins
your drain cleaning service included surprise discovery of broken pipe section & Zack set up emergency repair to avoid a sewage flood (which would have happened soon due to line camera inspection results).
Taylor Louie
Dispatcher Paige called me and told me that plumber Bailey would be there within an hour. This was at 10 AM. I called back at 11:35 AM since he had not came they told me he ran into some traffic waited another hour and a half and called back they told me he was in Frasier next to me and he will be there soon waited another half an hour and they told me that he was on he was coming down my block. This was at 1 PM. Plumber never showed up to my home. He did in fact come on my block but went to another home or took a break, I’m not sure so I never received any service.
Divya Alfred
Overpriced!!! And always arrive beyond the window of time mentioned. They didn't diagnose the issue correctly, make me pay for their mistake and didn't return the call when questioned on their poor service.
Megan Hearn
Extremely professional and kind. Will be using this company for all future work.
Nicolette LaDuke
Set up an appt for a quote. Never showed. Got a message after they closed saying would we like to reschedule. I understand running into problems, but my appt was at 2:30 and the call came at 6:45. If I had, had a call earlier I wouldn’t have wasted my whole afternoon waiting on someone to NOT show up!
O K
DO NOT USE THIS COMPANY!!!
Giving a 1 star because a zero star is not an option. Not only did they install a part wrong but they overcharge! And they would not help with writing up the proper paperwork needed. Most incompetent company I’ve ever dealt with and wouldn’t take care of the customer when asked multiple times.
Anna Jeffers
Do not recommend this company. We had Zach out to “fix” an issue 3 separate times. He ultimately decided it was a city problem and there was a “hard shift at the tap.” We asked for the video to send to the city (which they required) and were told he didn’t record when he put the camera down (??). The city came out and did their own inspection from the main sewer and everything looked fine on their end. We were still having issues so we called Zach back out to take a video to show the city what he found. We were charged nearly $400 (“for him to set the toilet”) for a video that didn’t show anything. He stated where the problem was, the camera would just drop off into the water. The city told us without actual proof there was damage on their end, they couldn’t help us. They recommended we have a clean out installed to get a more accurate video from that, instead of going through our toilet and just assuming 105ft out was the city’s problem. We called A&J for a quote/estimate and spoke to Zach (after a female in the office set up a conference call with him) who said he was busy and would get it sent out later. We never received this. We also asked for the video they sent the city because we were told we’d be emailed a copy and never received it. When we didn’t get that estimate, we called back the following morning and the female who answered said she “heard about that but had to talk to her Office Manager.” Of course, we never got a call back or an email with a estimate or the video we paid to be done. The office ladies there were useless every time we called we were told someone would call us back. We would wait 3+ hours for a call back (for simple questions such as a timeframe we can expect a plumber to come out) before we just called back ourselves.
We wasted over $2k with this company to do nothing but give us the runaround. Zach hydrojetted twice and the 2nd time (which was covered under warranty) he had to schedule because it was “too cold to hydrojet.” Only to find out he would come the following day, which was even colder than the day before (??). When he set our toilet the 2nd and 3rd time, it was very sloppily done. The caulk job was awful, he ripped up some of our tile while taking off the caulk one of the times, and it was very wobbly to the point where we had to go in and tighten it later.
Moral of the story? SAVE YOUR MONEY AND LOOK ELSEWHERE. We found another company that charged more BUT they were far more professional than A&J ever was. They had a clean out installed and a new video taken within days of our initial call to them. Only to find out the tap does NOT have a hard shift, and A&J did not hydrojet properly which resulted in an even bigger blockage.
Carlo Maceri
I have nothing but good things to say about them. From the time the receotionist answered the phone, to the time the plumber left. He even word boots in my house before he was about to crawl into the crawl space. As a business owner myself; we all can see a trend of bad attitudes. Not the case with this in town company. They came out in an emergency as promised, the same day. Can't thank them enough for that, and the timely great job. Support local businesses like this.