Reviews for Rx Optical, a MyEyeDr. Company
Add your commentHours
Monday: 9AM - 6PM
Tuesday: 10AM - 7PM
Wednesday: 9AM - 8PM
Thursday: 9AM - 7PM
Friday: 8AM - 7PM
Saturday: 8AM - 5PM
Sunday: Closed
Tips
walk-ins welcome accepts credit cards
Ratings
Google: 3.3/5Rx Optical, a MyEyeDr. Company
2159 E Apple Ave, Muskegon
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I tend to have good experiences here which is why I’m leaving 2 stars. But the last time I went was pretty poor. After being told I’d have to get a whole new pair of glasses and take another eye test, the lady up front joked about my situation to “cheer me up.” I couldn’t find my phone to transfer money I didn’t plan on spending to my account today. “Rough day? You lost your phone, gotta get new glasses.” It was a pretty poor excuse of a joke.The lady who did my test was cold and distant and clearly did not want to strike up a conversation.The last lady, Shelly, was particularly egregious. She asked if I wanted blue light reduction on my glasses but I...read full review
After a few positive visits, I have to say that my last visit was incredibly disappointing. One of the ladies incorrectly gave me the wrong time for my contact lens finalizing visit on my appointment card. I had to wait a solid month between my contact lens exam and the visit to finalize my prescription and then even longer to actually get my annual supply of lenses even though I had paid for them during my initial visit.And the thing that really was the kicker was the staff's ignorance towards picking up the telephone! During my visit the ladies in the front did not answer the phone at all during the several times that it rang. It's no wonder why I had difficulty trying...read full review
Andrew Bringard, O.D., the optometrist, at Rxoptical on Apple Avenue is the best optometrist. I'm 61, and he is the only one that has actually explained a problem I've been having with my vision. He took the time to explain it in a way that made perfect sense.