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About Michigan Medicine West Shore Urology
Michigan Medicine West Shore Urology is a highly regarded medical practice that has received overwhelmingly positive reviews from patients. The practice is known for its exceptional team of healthcare professionals, including Dr. Phelps, Dr. Cushing, Dr. Blakely, and the skilled nursing staff, such as Jessica, Kim, and Karen.
Patients have consistently praised the practice for its professionalism, attentiveness, and compassionate care, particularly during challenging medical situations like cancer treatment. The doctors are described as skilled, friendly, and quick to assist patients, while the office staff is commended for their kindness and patience.
Despite some initial issues with lab order processing, the practice has since resolved these concerns, and patients report efficient appointment scheduling and minimal wait times. Overall, the reviews highlight the practice's dedication to providing exceptional medical care and support to its patients, making it a trusted choice for those in need of urological services.
Reviews
They are friendly doctors and nurses here that show they care about you. They got me on the right track for a kidney stone removal. They were able to retrieve both stones. One being 7.5mm on the right still passable but the source of all my pain. They also retrieved the 9.0 mm sitting right on my left kidney. Which they say 8.0 is not passable so I was due for surgery and more then willing to just do it. There is one receptionist who is kind of rude to you if you try to hand her back the clip board. kind of treats you like your stupid I complained to the manager. They said I'm not the only one who's complained about her. Also it is not the first time she's been mean spirited… read full review
Fastest time anywhere sitting in the waiting room I've ever been. All great experiences with the office visiting 4 times now. Phone calls and updates have always been promptly returned. Dr. Phelps is very thorough, thoughtful, compassionate, and empathetic. I feel very comfortable and confident with having her as my doctor there. Always be kind and you will receive it in return from everyone working there. And that should start as soon as you walk in the door.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Location
1301 Mercy Drive, Muskegon, MI 49444
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