About SERVPRO of Mount Pleasant, Clare & Houghton Lake
SERVPRO of Mount Pleasant, Clare & Houghton Lake is a trusted business that offers fire and water cleanup, restoration services, and pathogen and biohazard cleaning. Known for their professional and hardworking staff, they handle emergencies with expertise and minimize disruption for customers. The company operates 24/7 and has a network of franchises ready to respond to property damage emergencies. Customers have praised the business for their excellent communication, punctuality, and respectful attitude. They have sent crews from out of town to assist with overwhelming situations, receiving positive feedback for their professionalism and work ethic. Logan and Hanna, two team members, have been highlighted for their quick response, arriving within hours to address water damage from a broken pipe. The business has successfully helped customers with various issues, including pipe bursts, water damage from washing machines, and hot tub line blowouts. They have been commended for their speedy service and ability to answer questions while thoroughly cleaning up after completing the job. Customers appreciate the personal touch, as staff members consistently check in on their well-being throughout the process. Overall, SERVPRO of Mount Pleasant, Clare & Houghton Lake is a reliable and dedicated business that prioritizes customer satisfaction while providing high-quality services. They strive to ensure that properties are restored to their previous state, making it "Like it never even happened."
Quick response. They did a great job cleaning my basement after a burst water pipe caused a flood. Everyone, from my first phone call until the work was completed was very polite and professional. I highly recommend them. A+ all the way around.
My experience is the technician came in did the job I couldn't do which was great but being there less than 20 minutes and $315 just to unstop my shower drainage oh well I guess it was worth it because I couldn't do it.
When we originally hired Servpro we assumed the company was from our Milwaukee/Waukesha area. Once I spoke to Brittany in the Servpro office I realized that the Servpro franchise my wife and I were working with that came to perform the water damage restoration services came from the Michigan area. That was not a problem because Brittany communicated thoroughly with us answered all questions as if she was from our area. We had a water damage problem that we needed remedied as soon as possible. When Aiden and Hanna arrived at our house they were fantastic. They came prepared, knowledgeable and had all of the equipment and tools to do the job. They worked very hard, were...read full review