Mason is a wizard on tech. He came to my home to fix my 40item list of problems.
I told him that he's lucky not to be my grandson, he said, yeah, his grandma calls him all the time. It's so refreshing to see the young people that have integrity, respect and competence that shows. Thank you Mason!!! Sorry I didn't have cash at hand to tip you dear.
March 2025
I love this business! I had a small laptop that I loved that I could no longer charge. I thought it needed a new charging port as nothing happened when I plugged it in. I took it to Samsa and they found the trouble was not the computer but the charger. When they called and told me, I was so happy to hear that I would not have to replace my computer. The tech ordered a new charger once I gave the go-ahead and bingo, that was the solution. Their fee was very reasonable, and it was money well spent. I would absolutely use them again as well as highly recommend this service. I was treated like a valued customer and felt like my need was as important as someone with a more... read full review
June 2023
Replaced a screen on my laptop. While the screen works and the repair was more affordable than a manufacturer replacement, the shop accidentally ordered the wrong part the first time around (delayed completion from 1 week to 4 weeks), there was a new clicking when opening the clamshell lid, and the touchscreen wasn't working.I noted all this with the technician (very friendly), and will be coming back after a trip to get further service done, so may update this review after that. Overall friendly and affordable, but lengthy and make sure to inspect your results.
Mason is a wizard on tech. He came to my home to fix my 40item list of problems. I told him that he's lucky not to be my grandson, he said, yeah, his grandma calls him all the time. It's so refreshing to see the young people that have integrity, respect and competence that shows. Thank you Mason!!! Sorry I didn't have cash at hand to tip you dear.
I love this business! I had a small laptop that I loved that I could no longer charge. I thought it needed a new charging port as nothing happened when I plugged it in. I took it to Samsa and they found the trouble was not the computer but the charger. When they called and told me, I was so happy to hear that I would not have to replace my computer. The tech ordered a new charger once I gave the go-ahead and bingo, that was the solution. Their fee was very reasonable, and it was money well spent. I would absolutely use them again as well as highly recommend this service. I was treated like a valued customer and felt like my need was as important as someone with a more... read full review
Replaced a screen on my laptop. While the screen works and the repair was more affordable than a manufacturer replacement, the shop accidentally ordered the wrong part the first time around (delayed completion from 1 week to 4 weeks), there was a new clicking when opening the clamshell lid, and the touchscreen wasn't working.I noted all this with the technician (very friendly), and will be coming back after a trip to get further service done, so may update this review after that. Overall friendly and affordable, but lengthy and make sure to inspect your results.