About SAMSA Tech Shop
SAMSA Tech Shop provides friendly and affordable technical service for laptops, PCs, and tablets. Customers report the costs as very reasonable and affordable, with all costs presented up front. The service is described as efficient and experienced, with technicians noted as being very friendly. Many customers highlight feeling treated like a valued customer, with their needs taken seriously. While the shop is a highly recommended go-to for repairs, some experiences can be lengthy, with one instance of a wrong part order delaying completion. Customers advise inspecting results after service, as some repairs, like a laptop screen replacement, may have issues such as a new clicking sound or non-functional touchscreen despite the screen working. Overall, clients are very pleased and would absolutely use and recommend the service again, finding it money well spent for both minor fixes and more serious problems.
My service was for in home help with setting up a new desktop computer. SAMSA was great, from those who take your call to the technician! All my concerns and questions were addressed, service fees were clear, and my tech was supportive and punctual. It literally took him no time at all and my computer needs were all back up and running. I would absolutely recommend them for anyone who is in need of fixing, or upgrading their personal computer issues.
WOW! I am fully impressed with this team. I took 2 laptops in, fully expecting it to take a week or more to repair and needing to remortgage my house to pay for it. Turned out they had them done the next day and found they were able to repair with no replacement parts and minimal cost. They could have easily told me it was going to cost 2x or 3x as much and take a week or two and I still would have been pretty happy. Very impressive team doing good work!
SAMSA Technician, Mason, is a valuable resource whenever I run into problems with my computer. His knowledge is reassuring and I know he will solve the issue. I use SAMSA for all my computer needs and Mason is an important part of confidence I have in this company.