About Arrow Veterinary Clinic
Arrow Veterinary Clinic is a small animal veterinary practice located in City of Lowell, Michigan, specializing in the care of dogs, cats, mini-pigs, and rabbits. The clinic has a reputation for being amazing, with kind and caring staff who truly love animals. They have a strong commitment to their clients, offering a range of services including spays, neuters, vaccinations, preventative care, and surgeries. Many clients praise the welcoming environment, noting that everyone is kind and treats pets well. Customers also appreciate earning credits for future vet bills and are willing to travel over half an hour to receive better service, which they believe is worth every penny. The clinic recently moved to a new, larger building, which has increased their capacity, although some organizational issues are still being worked out. For example, there have been minor errors like incorrect microchip numbers on paperwork, but staff remain friendly and helpful. Overall, Arrow Veterinary Clinic is highly recommended for pet owners in the area, with many clients expressing their happiness and trust in the caring staff and quality of care.
I called and was able to get my kitty in the same day as I called. The team was able to identify the problem and schedule a procedure. They even called early to offer us multiple options if we were able to bring her in earlier. The day of surgery the team pulled up with us as soon as our kitty was out of surgery just to give us a update and then answered a few questions via text before we picked up our kitty in the evening. The next day they followed up in the morning, just to check in on how she was doing and we were able to schedule a follow up appointment the upcoming week. This team has won over our hearts, and we look forward to continuing to use them as our primary...read full review
I can't say enough good things about this clinic. All of the staff are so kind, especially one of the vet techs, Alexis. She has taken incredible care of my cat every time we visit. It is clear how much she cares about the animals she works with. Highly recommend this clinic and so thankful for techs like Alexis!
Haven't visited the clinic yet but based up the services that I received from the lady who took my call today she was awesome. Very helpful with trying to email me to get my dog an appointment. I hate that I didn't get her name! But whoever u are thank you. Due to this experience I'm even more interested in getting my dog in this clinic for her care. truly hope I can come back with this happiness when I update my review ?