I've been with most of this staff since their other address on Pembroke. I really do like Dr. A. Shuker quite a lot. He's quick if you need to be however NOT A PUSHOVER. I know its corny but He saved my life along with my specialist. I'm truly grateful for having a Dr. Who listens and responds with action. I adore a handful of my CNAs, RNs & P.A.s I'm hopeful that I will never have to go elsewhere.
September 2019
I have been with the Infinity group for over 15 years. I had to transfer offices due to my insurance. Dr.Smeenge is now my pcp and I am thrilled to have him. I have several health issues, I am confident in Dr. Smeenge and trust he will care for me as if I were family.
September 2019
The service here is hit or miss - there is ALWAYS a 15-45 min wait to talk to someone on the phone to schedule an appointment. In my opinion, they either need to stop taking new patients or get more receptionists. Sometimes the receptionists are polite and helpful, sometimes they're extremely rude and unhelpful. However, I keep coming back because I absolutely love Dr. Bradley. She's a great doctor and a wonderful person. Makes you feel at ease and really listens to what you're staying. The PA Nicole is also really nice and helpful - I trust them both. I'm sure there are offices with a lot better customer service, but I'm reluctant to leave.
I've been with most of this staff since their other address on Pembroke. I really do like Dr. A. Shuker quite a lot. He's quick if you need to be however NOT A PUSHOVER. I know its corny but He saved my life along with my specialist. I'm truly grateful for having a Dr. Who listens and responds with action. I adore a handful of my CNAs, RNs & P.A.s I'm hopeful that I will never have to go elsewhere.
I have been with the Infinity group for over 15 years. I had to transfer offices due to my insurance. Dr.Smeenge is now my pcp and I am thrilled to have him. I have several health issues, I am confident in Dr. Smeenge and trust he will care for me as if I were family.
The service here is hit or miss - there is ALWAYS a 15-45 min wait to talk to someone on the phone to schedule an appointment. In my opinion, they either need to stop taking new patients or get more receptionists. Sometimes the receptionists are polite and helpful, sometimes they're extremely rude and unhelpful. However, I keep coming back because I absolutely love Dr. Bradley. She's a great doctor and a wonderful person. Makes you feel at ease and really listens to what you're staying. The PA Nicole is also really nice and helpful - I trust them both. I'm sure there are offices with a lot better customer service, but I'm reluctant to leave.