About Roehm's Day Spa

Roehm’s Day Spa, located at 2800 E. Grand River in Lansing, offers a tranquil escape from the city bustle. The spa boasts a fresh, modern, and inviting atmosphere with a full list of exceptional beauty services. Clients can enjoy a day of pampering with services such as massages, seaweed wraps, and facials. The spa is known for its expert staff who strive to make every experience restful and relaxing. Guests praise the spa’s cleanliness and the welcoming atmosphere. Elyssa and Katy are specifically highlighted for their exceptional customer service and professional skills in providing manicures, pedicures, and facials. While one customer experienced a negative incident with a missed appointment, the spa owner took immediate action to rectify the situation, demonstrating a commitment to customer satisfaction.

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Reviews for Roehm's Day Spa

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  • Jul 2024

    UPDATE: the owner contacted me and made this right. They gave me a complimentary massage and she was fantastic. It feels like today most company’s apologize and say too bad so sad. It was really refreshing and appreciated that they offered the mak it right.

    I am very disappointed in the service I received today. When I walked in for my 10am appointment , I was told the massage therapist was not in but would be arriving in a few minutes. It was that moment I knew I was going to be stood up due to it being past my appointment time but I waited . While I understand life happens, I was assured she was spoken to that morning and was aware of our appointment. Then,...read full review

  • Jun 2024

    Update: The company made the below comment right. It feels like most company's and people now take the "too bad so sad but we are sorry" approach to issues. It was refreshing that the business made my situation right :) . Thank you The massage therapist did not show up to my appointment. I wasted my time and my gas to get there. When I arrived on time, I was told they would be there in a few minutes and assured me that they had spoken to her and she knew of my appointment. First red flag was that she was late. Then they called her and she claimed she didn't know. They offered I wait an hour for her to come in. It was very unprofessional. I will not be returning again. Find somewhere else.

  • May 2024

    The atmosphere is amazing everything is nice and clean. The owner and staff are amazing! I had a facial, dermal planing , red light therapy and a manicure. I highly recommend their services . If you want a peaceful , relaxing experience with great customer service this is the place to go!

Hours

Monday: 10AM - 4PM
Tuesday: 10AM - 4PM
Wednesday: 10AM - 4PM
Thursday: 10AM - 4PM
Friday: 10AM - 4PM
Saturday: 10AM - 4PM
Sunday: Closed

Tips

price range: average by appointment only wheelchair accessible accessible parking near entrance ada-compliant main entrance ada-compliant restroom accepts apple pay accepts credit cards private lot parking women-owned bike parking

Location

2800 E Grand River Ave A, Lansing

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