Planned Parenthood - Lansing Health Center

Dec 2023

hands down the best medical office experience I've ever had. From the front office throughout the entire process every single person I encountered was kind, non-judgmental, helpful and answered every single question. I wish I could go here for my primary care.

Oct 2023

Wait time was long (10am appt, didn’t get called back til 10:45am and didn’t get seen by doctor until 11:05) but the extremely friendly staff makes up for it! Everyone including the receptionist, employee who walked me to my room, and doctor were the sweetest. They are full of positive energy and definitely the right people for this job, especially Ashley. She made me feel incredibly comfortable, while also taking care of my issue quickly. Thank you Planned Parenthood!

Jun 2023

The communication was respectful and exceptional. There was a bit of a wait, but our appointment duration was still within the estimate given and staff communicated throughout our wait so we knew what to expect and understood we were not forgotten. I was very impressed with the level of care that my partner received. It was a positive experience and I would recommend using their services. We have a primary care doctor and insurance and they made coordinating care and benefits easy.