Planned Parenthood - Lansing Health Center is recognized for providing queer-friendly and trauma-informed care. The center offers relatively easier scheduling compared to other facilities, with appointments typically occurring about a week after scheduling. The medical office experience is highly rated, featuring kind, non-judgmental, and helpful staff who are always communicative, kind, and compassionate. While there can be long wait times, the friendly and positive staff, including Kaitlin Heiner and Shauna, ensure that patients feel safe and cared for. Many visitors appreciate the warm atmosphere and the understanding approach to individual needs, making it a recommended choice for those seeking care.
Came in for an IUD and the staff was absolutely amazing. I’m a young adult so I hadn’t even had a pap smear yet so I was a bit mortified and overwhelmed by the whole ordeal. Both the nurse and the nurse practitioner were fantastic, they answered all my questions and made me feel so much better. It didn’t even hurt as much as I expected ❤️
I have been coming here for years and the staff is the best. They’re always very communicative, kind, and compassionate. I always know I am safe and welcome when I walk in. I have seen Kaitlin Heiner on 2 different occasions and she is always very understanding and considerate of people’s triggers. She has always made me feel very safe in her care. I appreciate the Lansing Planned Parenthood so much!
Went in for an IUD insertion and it went great! I had Shauna for my medical assistant and Kaitlin for my procedure, they were both super kind and hospitable. Appointment was on time.
I got the Skyla IUD and it didn't hurt one bit, and I was allowed on my phone as distraction. Kaitlin talked me through the whole thing and answered all my questions. Highly recommended :-)
300 N Clippert St Ste 6, Lansing, MI 48912
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