Messenger Dermatology offers a professional and friendly environment for its patients. The doctors, including the older and younger Dr. Messenger, are polite, knowledgeable, and take the time to address questions and explain treatment options. The staff are helpful and go above and beyond to resolve any issues. Appointments are efficiently scheduled, with minimal wait times, and the receptionist ensures patients feel comfortable. The office provides budget-friendly alternative treatment suggestions, and the doctors maintain an upbeat and friendly demeanor. Overall, patients are highly satisfied with their experiences and recommend Messenger Dermatology for skin concerns.
The waiting room is large, with several receptionists to assist with check-in. The facility is orderly, with ample parking available. Patients describe the office as clean and nice. Both doctors have been described as kind, courteous, fast, and professional, leading to recommendations for the practice. Some patients have also expressed interest in utilizing the office's cosmetology services.
New patient with a problem. They worked me in same day. Erin PA and her MA were fantastic. Front desk and phone experience ditto. All around excellent in every way.
I’m an established patient elsewhere (Forefront). They couldn’t see me till November. I’ll continue with Messenger 100%.
Front staff girls are always friendly and welcoming especially for new patients! I noticed that a few were being super nice and helpful to not only their coworkers but to their patients!
The back staff are attentive and knowledgeable, especially when things need to be explained!
The doctors all are phenomenal, they actually care and want to address the issue you have!
What a wonderful team of people you have!
After reading the reviews, I made sure to pay special attention to my visit last week. Everyone was lovely to work with! The front desk staff were perfectly pleasant. I arrived around 3:10pm for my 3:30 appt, so I was early. I got put in a room at 3:27 exactly.
There are several signs posted around the facility that due to insurance restrictions, they can only cover one issue per visit. Despite this, Dr. Messenger Jr. covered three issues I had brought up and he answered all related questions I had. He was quick, respectful and professional. I was walking to my car by 3:50p.
1515 Lake Lansing Road # A, Lansing, MI 48912
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