Reviews for Henry Ford OptimEyes - Lake Orion
Write a reviewFrom Henry Ford OptimEyes - Lake Orion
Hours
Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 9AM - 5PM
Sunday: Closed
Ratings
Google: 4.8/5
Henry Ford OptimEyes - Lake Orion
1376 S Lapeer Rd, Lake Orion
Directions Call Website Suggest an Edit
Get your award certificate!
Conflicted between 3 and 4 stars….. reason as follows:I went here on a recommendation for my first ever exam. Positive - staff were very friendly, and very efficiently I was processed, received initial tests, received Dr tests, fitted for frames, paid, out the door.BUTTwo days later I was finally able to explain to myself why I felt a lingering dissatisfaction. It comes down to a lack of accommodation/understanding for newbies like me.Example: I called to make an appointment. Was asked if I wanted an appointment for glasses or contacts. How am I supposed to know? I just wanted my eyes checked so that I could learn what options I had? To this day I am still not clear...read full review
Every staff member that I encountered was extremely pleasant and knowledgeable. They explained up front any costs that I would have and got me in before my scheduled time. It was a very satisfying experience. I would recommend everyone to go there.
The staff was friendly and knowledgeable. Dr Groth was nice and spent a good amount of time with me on my first visit. The process of choosing frames was made very easy by Optician Sierra.