Reviews for Mr. Rooter Plumbing of Kalamazoo

Apr 2024

Ben, Zack and the team were awesome. They identified the problem right away. They went above and beyond to fix the issue throughly. Zack was efficient and friendly in troubleshooting things. Ben’s years of knowledge / experience were so valuable in creating the solution. He even followed up to ensure things were fixed to our satisfaction! That’s what “ well done” looks like!
Mar 2024

Two techs came to do a service call for us. They walked in, looked at the pipe, and said we cant fix that...you are going to have to call a well company. That will be $99 service fee please.I paid and let them know I felt like they were robbing me.. the two techs were beyond professional and apologetic. I let them know it wasn't them... it was their company.after they left I called to speak with a manger. One of the owners wound up calling me back and was beyond nice and compassionate and she actually refunded my service call.She did NOT have to do that.This type of customer care is missing in the world today. I was shocked that I was charged in the first place but I...read full review
May 2023

The person (Megan?) who took my call was very friendly and helpful. The repairman, Drew, was very professional and did a great job. He put on booties to cover his shoes and was polite as well. Drew was early to the appointment time I was originally given and the company called to inform us he was 5 minutes away from arriving. I would definitely use Mr. Rooter company again. Thank you!Service: Toilet repair

From Mr. Rooter Plumbing of Kalamazoo

Mr. Rooter® Plumbing of Kalamazoo is your courteous Plumbing Professional with over 15 years of experience handling residential and commercial plumbing services. Our experts are licensed, insured, and ready to handle any job. We offer a wide range of residential and commercial services from drain cleaning, plumbing repairs, water line repair, to boilers. So whether you need help with a water heater, have a clogged toilet, or need a P-trap replaced to stop gas from entering your home, we’ve got you covered. Enjoy our flat-rate pricing and our Neighborly Done Right Promise™. If it’s not done right - we’ll make it right. Guaranteed! So what are you waiting for? Schedule today with your courteous plumber!

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Tips

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Ratings

Google: 4.9/5