Mr. Rooter Plumbing of Kalamazoo

Mr. Rooter Plumbing of Kalamazoo is a professional plumbing company with experienced and licensed technicians. They offer a variety of residential and commercial services, from drain cleaning and plumbing repairs to water line repair and boiler services. The company is known for its flat-rate pricing and Neighborly Done Right Promise, ensuring that if the job isn't done right, they will make it right.

Customers have praised the team's efficiency, friendliness, and knowledge. For example, Andrew was described as very friendly and knowledgeable, taking time to explain what he was doing and correcting potential future problems. The technician was also very kind and courteous, especially when assisting someone who was not feeling well. Customers appreciate the professionalism and helpful attitude of the staff. The company's management is highly praised for their customer care, with one owner refunding a service call after a customer expressed dissatisfaction.

The company's customer service is also highlighted as excellent. Megan, who took a call, was very friendly and helpful. The repairman, Drew, was professional and polite, wearing booties and doing a great job on a toilet repair. Customers have expressed their satisfaction with the company's services and would use them again. Recent reviews mention quick response times, with problems being resolved in just four hours, and staff being knowledgeable, polite, and going out of their way to make things easier for customers. Overall, Mr. Rooter Plumbing of Kalamazoo is recognized as a trustworthy, honest company that performs high-quality work and stands behind its service.