Mark came in after two consecutive years of having tried the big HVAC company (whose name starts with "Vr...that runs non-stop TV commercials) failed to figure out a common but severe problem with our furnace (and then they even tried to sell me a $9,000 central air conditioner when all that was needed was a $37 part in the spring after heating season ended). Decided to try Norris for the furnace problem when it finally became a crisis and was blown away by how above & beyond he went for us. He immediately diagnosed the problem, went out of his way to make the manufacturer pay for the failed (and very expensive) secondary heat exchanger that had clearly rusted out prematurely,...read full review
Aug 2021
Mark is just the best! Honestly could not ask for better HVAC service. Norris heating and cooling has been servicing us for a few years now, and he does what needs to be done for an honest and fair price. Always expert level repairs and service, and I would always recommend him. Give them a call for emergency service too. 10/10 would highly recommend!
Aug 2020
Great service! He showed up the same day I called and was able to fix the problem within a few minutes. He showed up wearing a mask and kept his distance did not even go inside of the house very excellent service thank you very much!
Mark came in after two consecutive years of having tried the big HVAC company (whose name starts with "Vr...that runs non-stop TV commercials) failed to figure out a common but severe problem with our furnace (and then they even tried to sell me a $9,000 central air conditioner when all that was needed was a $37 part in the spring after heating season ended). Decided to try Norris for the furnace problem when it finally became a crisis and was blown away by how above & beyond he went for us. He immediately diagnosed the problem, went out of his way to make the manufacturer pay for the failed (and very expensive) secondary heat exchanger that had clearly rusted out prematurely,...read full review
Mark is just the best! Honestly could not ask for better HVAC service. Norris heating and cooling has been servicing us for a few years now, and he does what needs to be done for an honest and fair price. Always expert level repairs and service, and I would always recommend him. Give them a call for emergency service too. 10/10 would highly recommend!
Great service! He showed up the same day I called and was able to fix the problem within a few minutes. He showed up wearing a mask and kept his distance did not even go inside of the house very excellent service thank you very much!