Carter Lumber

Dec 2025

We've enjoyed working with Carter Lumber for our
construction materials. Their staff is knowledgeable and
helpful, and they provide quality lumber and supplies
that support our building projects.

Apr 2024

Exceptional Customer Service from Todd Ernest at Carter Lumber I recently encountered some issues with Carter Lumber regarding an overordering problem with my metal siding purchase. However, I'm pleased to share that Todd Ernest from Carter Lumber's team went above and beyond to resolve the situation. After experiencing difficulties with the sales process and facing the challenge of being stuck with excess materials, I reached out to Todd for assistance. From the moment I contacted him, Todd demonstrated a genuine commitment to resolving the issue promptly and effectively. Todd took the time to carefully listen to my concerns and understand the details of the situation. He swiftly assessed the problem and worked tirelessly to find a satisfactory solution. Todd's professionalism, responsiveness, and dedication to customer satisfaction were truly remarkable. Thanks to Todd's efforts, the issue was resolved in a manner met my expectations. His proactive approach and willingness to go the extra mile to ensure customer satisfaction have earned my respect and appreciation.

May 2021

BOUGHT CABINETS FROM CARTER'S LUMBER ON JANUARY 14TH 2021WE GAVE ARE CREDIT CARD INFORMATION TOLD IF WE ORDER THAT DAY IT WOULD NOT COST ANY MORE MONEY THAN THE QUOTE THAT WAS GIVEN TO US MONTHS IN ADVANCE. ON JANUARY 15TH 2021 MY CARD WAS CHARGED FOR MORE MONEY THAN WHAT THE QUOTE WAS BECAUSE ON JANUARY 15TH 2021 THEY DECIDED TO DO LAST MINUTE MEASUREMENTS ON OUR HOUSE AND SAID THEY LEFT OUT DIFFERENT MEASUREMENTS NOT HAPPY WITH THIS COMPANY BECAUSE THEY QUOTED US A PRICE AND THEN CHARGE US MORE LATER.☹️ AFTER SPEAKING WITH THE MANAGEMENT ON JANUARY 18TH PROBLEM WAS RESOLVED. ????