EPM Professional Grounds Services

EPM Professional Grounds Services, a leading commercial landscaping company in Lansing, MI, specializes in lawn and landscape services, including snow removal. They are known for their customer-focused team that is responsive, on-time, and takes pride in their work, ensuring properties are well-maintained. The company proactively monitors approaching storms and manages their equipment for snow removal, with a commitment to clear communication through 24-hour call back promises, a dedicated snow hotline, and notification emails for snow events.

One reviewer noted the conscientiousness of an employee who picked up a large chunk of salt and broke it up, showing attention to detail and waste reduction. The office staff, including Kerri, are described as professional and courteous in their correspondence. Joe, a manager, is praised for his great leadership skills and prompt responses to calls and messages. Overall, EPM Professional Grounds Services is commended for their dedication to customer service and property maintenance.