We had an exceptional experience with SERVPRO from start to finish. They provided a very competitive quote, promptly removed the carpet from our home and hauled it to the dumpster, and went above and beyond by providing additional guidance on the next steps to ensure the house was properly addressed for smoke concerns.
Their team also took the time to inspect our crawl space and garage for potential microbial growth and black mold, which gave us additional confidence that we were addressing the situation comprehensively.
Everyone was easy to work with, professional, and responsive, with excellent follow-up throughout the process. The communication was outstanding, and… read full review
About SERVPRO of The Upper Peninsula
SERVPRO of The Upper Peninsula is a locally owned and operated damage restoration company that has been serving the Upper Peninsula since 2009. They offer 24-hour emergency services for water damage, fire damage, mold remediation, and biohazard and decontamination, including COVID-19 cleanup. SERVPRO has helped thousands of families and businesses in the UP restore their properties, and they are known for their professional, high-quality service. Customers praise the company's efficiency, attention to detail, and excellent communication throughout the restoration process. Whether you're dealing with a sudden emergency or need help preventing mold, SERVPRO of The Upper Peninsula is ready to assist you.
Reviews
We appreciated the emergency services for flooding that Servpro provided. Our call was answered after hours, they arrived right away, the team was friendly and helpful. It was easy to get the service and to work with Charlie and his crew. They were pleasant and nice in a stressful situation for us. They worked quickly to mitigate everything even though I know we were not the 1st or last job of the day.
The price is reasonable for emergency services.
We felt the recommendations given were what they would advise for their own home or family.
Hannah, in the office, is easy to communicate with and pleasant.
Water intrusion is not fun, however, working with this group did… read full review
My basement was flooded from outside rainwater run-off and my insurance company contacted ServPro of the UP for clean-up/restoration. The ServPro owner (Neal) called within an hour, and when I explained the situation, he said most insurance companies don't cover this kind of damage, and that I would have to pay a deposit of $1k upfront for him to come out. He highly recommended I verify I was covered before he scheduled the service.
I called the insurance company back and guess what... Neal was right - no coverage for outside ground water. Needless to say, Neal could have completed the services and then I would have been stuck with a hefty bill, like $2500-$3000 since… read full review
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Hours
Location
301 Stone Street, Ishpeming, MI 49849
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