About Shopko Optical
Shopko Optical in Iron Mountain, MI, prioritizes their patients' well-being by providing personalized and comprehensive eye care. With a friendly and professional staff, they aim to build trust and ensure a positive experience for every visitor. Customers consistently praise the quick service, helpful staff, and the clean, organized facility. Many highlight the exceptional service from team members like Maddie, who is noted for her warm attitude and willingness to assist, even in urgent situations. While some customers mention a lack of information about protection plans and additional fees, the overall feedback remains positive. Shopko Optical is dedicated to delivering quality eye care tailored to each patient's needs, and they continue to strive for excellence in their services.
Everyone was so kind. From making the appointment, needing my current glasses repaired, the vision test and exam. Dr. Blaze was great, he explained everything. Shawn, Ellie and the rest of the staff you are appreciated.
I had never been to a Shopko Optical, but was hoping for the best and was not disappointed. The staff were engaged in and actually enjoyed helping find the best frames for you. When it came to my insurance, Tera went above and beyond to find a solution to what was ultimately out of her control. I haven't received my glasses yet, but I know for sure if there is a problem, they will make it right because they care. This Iron Mountain location exhibits competence, friendliness and a great inventory of frames. How great is that?
Greeted by Alex who was very helpful, informative and friendly.
The Dr took the time to listen, explained very well and seemed to truly care about helping me to see correctly.
They were both helpful over and above past experiences anywhere else.