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Zach Walsh arrived on time. We discussed the problem of water backing up from the old water pipe set up to release water from washer. Zach inspected the area and ran a camera down the line to the main drain. He saw a few concerns and requested further inspection by Marcus. It was determined that the water pipe from washer had to be rerouted. And that main drain was ok and digging wasn't necessary. Big relief. Zach installed new lines to redirect water and tested extensively. He cleaned up the work area. I am doing laundry today with no water backup. I am confident with the work preformed by Zach. Benjamin Franklin plumbing has been trustworthy, efficient and... read full review
Will came to do yearly maintenance on my HVAC. He called on time, arrived on time and left within the appointment time.
He updated me in regards to any problems first with the furnace and then with the AC in order to reduce being overwhelmed-so appreciate that!
He did alot of education-i also really appreciate that!
He helped me understand if there were any emergent issues and because of the education I knew why I needed to get an update on my furnace!
He was also sensitive to my allotted budget for the update and I never felt pressured to spend more.
I highly recommend Mrs. Michael's-good work ethic, prompt and organized,... read full review
Professional and thorough job reattaching main service wire to the house after it was damaged by a storm. Upgraded our system to make it up to code. Explained everything. Great work.